The worst service ever for an Army Veteran...i know an emergency room most of the time are crowded...however i arrived to this hospital at 3:00 pm they did a blood work and send me out to the waiting area...after 4 hours wating and i asked for an update, i was informed that because i was not in a room they couldn't give me an update....what the in the world is that? Never been an ER and the service was this stupid...any military member or veteran please don't support this hospital no worth it...
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1602855597
1
Horrible! I came because a friend of mine had to go to ER I made it to the check in lobby and was not let in further which was fine I waited for about 20 mins in the outer lobby and was rudely yelled at by security who had been with me in that same room the whole time that unless I was a patient I couldnt wait in either of the lobbies and was kicked out and made to wait outside in the cold, mind you this was at about 930-10 pm. What a bunch of bs. What kind of emergency room doesnt allow loved ones to wait in a lobby?? I had a mask and was social distanced from the ONE other person in there.
The doctors and nurses in the ER department are excellent they are very knowledgeable and caring about their patients. I went in for an infection and ended up having a slight reaction to the contrast from the CT scan I didn't get the nurses name but she was on top of everything. Thank you for what you guys do.
I'm sure some of the reason for my five stars is because we had such a horrible experience at the University of Nebraska Center two weeks before that this place seemed like the plaza hotel. After having a kidney stone removed my husband was allowed to relax in his own room and was even fed dinner instead of being discharged shortly after waking up in recovery. The waiting is awesome and I was informed of my husband's condition many times. The doctors, nurses, and other stuff were great to work with.
Thanks for making us aware of this experience. Please send us a private message with your contact information and date of your visit at [email protected] so that we may discuss this issue.
1600089868
1
This is the WORST hospital! I cant even believe this place is still operating! This hospital failed to meet my needs the second we walked in to a dark lobby with a slew of nurses hiding in the dark. Followed by hours without any contact to continue to wait in a waiting room. We never got a room because we left. The staff is terrible. A bunch of 17 year old running the place with nurses tatted from head to toe. Not professional at all.
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