Initial same-day response to tornado repair was good. Performed minor structural repairs and re-roofing before winter hit. Workers did take the time to clean up the debris as well as they could, but also damaged a large plastic playset when they tried to move it. They do back the roof product with lifetime warranty for an extra cost. However, had to call multiple times to have them come back to finish the flashing, and then still had water leaks onto the same drywall areas that were already repaired once inside. Not impressed overall for what was a premium installation cost over other local roofing companies.
We appreciate the trust you put into our team and our process! Thanks for taking the time to recommend us and to leave this wonderful review! RCRC
1572321183
5
WOW !!! What a great job ! River City Roofing completed my damaged roof in Danville , Illinois . My roof received hail damage from the May 2019 storm . I was referred by a friend to River City and Justin Parker from River City promptly returned my call . He came to my house and did ALL the necessary paperwork and calls to my insurance company. Justin helped me with the color of the shingles and it looks beautiful . I LOVE my new roof and everything was handled in a very professional manner . I would recommend River City Roofing. Tell them Jill Price sent you !!!!
In the midst of a relocation out-of-state and an inspection that revealed hail damage, RIver City listened to my concerns with timing being a priority and went to work. They completed an inspection, provided a quote and worked my home into their busy schedule. Pricing was, fair, actually lower than others but ultimately customer service is why I chose them and they delivered. Even taking to time to help me with a deck issue that they could not fix by recommending someone. Thank you Brittney adn River City Roofing
They installed my daughters roof, she had a leak so she replaced the whole roof, and they did not replace the small roof on the side of the house !!!! This is where the leak was coming from ! They left the tarp over that area and said they did not quote that area (its part of the roof of the house !!!! You quoted replacing the roof of the house !!!!) and now my daughter is attempting to contact Tim and Corey and they are giving her the run around !!! Im in TN and I think if this cant get resolved Ill have to result in legal action !!!! Poor communication ! Lack of communication ! And lack of professionalism !!! Trying to take advantage of a young lady !!!! Not good at all and Ill give you guys bad reviews on every sight until you respond back !!!!
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