Shockingly poor service from an arrogant & dismissive business. Over 1,300 in fees for bordering on negligent result. Seriously - spend your money elsewhere unless you enjoy being patronised & insulted (when you're not being ignored).
Initially had a good conversation with one of the Partners at Brown & Co about some offices we had to let. I was advised to look out for an email but nothing came through so I called back (these things happen, emails get lost). I spoke again with the same Partner, who cut me short as he had a Zoom meeting to attend... so he would give me a call back. Nothing from that point on, despite several sent emails and phone messages to pick up where we had left off. Appalling service and would not recommend to market your property.
Have to say what a great service I have received from Brown & Co this year - every issue has been met with a friendly and efficient response, repairs etc made in a timely and efficient manner. Even with this Pandemic the team at Banbury have been great! Thank you - especially to Julie!
Never sort out any problems try to make out your the liars and communication is a joke disgusting service Don't bother
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