I wish this was a more positive review of my experience with the perfect touch. The florist was a big part of our wedding and I was one of those brides that actually cared about the details regarding the florist. We spent a good amount of money here and I was disappointed with the quality of the service I received. Savannah worked with us the entire time. She was late to our initial meeting and her coworker covered for her. Terrible experience with him and Savannah scheduled another meeting with me. Things went extremely well and I was excited to move forward with our contract. Fast forward to 5 months til the wedding, we scheduled an appt to see a mock up of the florals that we would be receiving on our wedding day. The week leading to this appt, Savannah called to cancel and gave us one date with one time to reschedule based on her availability. No apology on the phone or voicemail until she realized how unhappy I was. There were many times where miscommunication occurred. I had to follow up on emails when it wasn't my job. I wish there weren't so many hiccups along the way. The week of the wedding arrives and the floral designer called to tell me they won't have my peonies in time for my bridal bouquet. This is THREE days before our wedding. They promised me flowers they couldn't get in time. I called other florists and they told me peonies are seasonal and they never promise brides those flowers. Well, the perfect touch did promise me. There were details I changed leading up to the wedding. Savannah reassured me everything will be fine. The day of the wedding arrives and the groomsmen boutonierres are the wrong color (I wanted ivory and they were blush). One of my bridesmaids bouquet was falling apart and roses broke before we even touched it. Despite peonies not being in my bouquet, it was still beautiful. However, it was not as big as I was promised and I was disappointed in the final product. My table centerpieces and floral arch were beautifully made. This review would have been a 2 star, but I am giving credit to the manager Jessie who tried to make things right and offer us complimentary chargers. He was very professional and efficient with emails / phone calls. I only wish this was a more pleasant experience since I will never get this day back and my bouquet was not what I originally wanted.
YES Prep Public Schools utilized The Perfect Touch for floral design for our 2022 Commencement Exercises. We were impressed with their floral design, timeliness, and service. They delivered flowers for the first day of our ceremony and a member of their team stopped in over the weekend to check on how our flowers were doing to ensure they were fresh for every ceremony. We also ordered roses for one campus who has their graduate give roses to a member of their family. The roses were well trimmed and had a water pick on the bottom to help keep them fresh throughout the ceremony. We have not use perfect touch for other aspects of event design but highly recommend their florist team.
The Perfect Touch did an outstanding job on my daughter's wedding this weekend. They were not only professional, but proficient, on-time and created a beautiful setting for the wedding. We used their linens and florals which were exquisite and elegant. William and Coral were FABULOUS throughout the entire process. They were patient, detailed and captured EVERY aspect to make my daughter's wedding a magical day. As an event planner who host events all over the Nation, I will not only use them for future events, but I will recommend their services to anyone.
flowers all had a sickly brown to it. Like if they had been sitting in the sun for days. Not sure why I signed the check
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