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Hassetthardware
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Hassetthardware reviews
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4,62
323 reviews
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Last update: 10.11.2023
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR5cHVlWF9nRRAB!2m1!1s0x0:0xe3263ea832dd2b99!3m1!1s2@1:CIHM0ogKEICAgIDypueX_gE%7CCgwIjq6KggYQ8NfWtwM%7C?hl=en-US
Serpent Bearer
google
https://www.google.com/maps/place/?q=place_id:ChIJoXdIBIWjj4ARmSvdMqg-JuM
1
I seen a couple employees from Ace Follow a gentleman out of the store yelling at him harassing him, getting in his face trying to start a fight. It was very unprofessional and An unsafe environment.I was able to get glimpse of One of the guys names of "Will". Will looks like a lawsuit waiting to happen!! I was able to catch up with the gentleman a few moments laterAnd I asked him what that was all about. He told me he was having a mild asthma attack and he had forgotten his inhaler at home. So he took his mask just slightly below his nostrils and they went crazy. I asked him well then how come they weren't socially distancing then and only standing inches a far?If they were so scared of the virus and freaking out about you havingYour asthma attackWhy?
1637530386
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHdk4yUnBBRRAB!2m1!1s0x0:0x641e9fa6cc46ee09!3m1!1s2@1:CIHM0ogKEICAgIDGvN2RpAE%7CCgwIhbvrjAYQqNaLtwM%7C?hl=en-US
Boris The_blade
google
https://www.google.com/maps/place/?q=place_id:ChIJ58CnyiS7j4ARCe5GzKafHmQ
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1637526338
3
The location of this place makes the store a bit of a monopoly for most of Palo alto, Stanford, and surrounding communities, or at least for those of us whose main transportation is not a car. This factor magnifies any of the customer-unfriendly decisions and policies this store may take, and not price matching their own online listings is one of these decisions. I headed to the store to buy a specific item that they had in stock at a slightly higher price than Home Depot. I chose to ride my scooter instead of driving my car to the slightly farther away Home Depot, because environment. However, when I got to Ace, I saw that their in-store price was higher than online, and quite a bit more expensive than the Home Depot listing. I asked the staff to price match their own website, but they refused. Which made me order the item I needed online just to pick it up right back there a few minutes later. Such an asinine rule serves only to be inconvenient for the customer, and doesn't save anybody any money or time. Get better, Ace.
1624757760
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURxeU92bzlBRRAB!2m1!1s0x0:0xe3263ea832dd2b99!3m1!1s2@1:CIHM0ogKEICAgIDqyOvo9AE%7CCgwIgKzfhgYQoLPnjQI%7C?hl=en-US
William Callahan
google
https://www.google.com/maps/place/?q=place_id:ChIJoXdIBIWjj4ARmSvdMqg-JuM
5
The staff here are delightful and inventory is plentiful. Thankful to have this as an excellent substitute for Lowe's and Home Depot. Strongly recommend!
1548616280
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURJcjd6M1NREAE!2m1!1s0x0:0xabf4f5e6c2e2dd49!3m1!1s2@1:CIHM0ogKEICAgIDIr7z3SQ%7CCgsI2IS44gUQ96vkbg%7C?hl=en-US
Herb Rubin
google
https://www.google.com/maps/place/?q=place_id:ChIJE0ApWHeej4ARSd3iwub19Ks
5
1535304129
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3blA3WV93RRAB!2m1!1s0x0:0xe3263ea832dd2b99!3m1!1s2@1:CIHM0ogKEICAgICwnP7Y_wE%7CCgsIwcOL3AUQmPSnfg%7C?hl=en-US
Philippe Jamotte
google
https://www.google.com/maps/place/?q=place_id:ChIJoXdIBIWjj4ARmSvdMqg-JuM
1
Not satisfied with selling defective hardware ACE declined replacing the defective part. Ozan and Noah probably need a bit of customer service training as for $2.59 ACE lost a customer for life. Everything I bought from this store/brand has been subpar, breaking early or rusting right away. But if they don't even stand behind their junk then it's to move on.
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