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Sola Kitchens
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Sola Kitchens reviews
Information about Sola Kitchens
4,55
11 reviews
The opinions come from external websites
Last update: 09.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURxNnRDX3lBRRAB!2m1!1s0x0:0xb6c5433209569645!3m1!1s2@1:CIHM0ogKEICAgIDq6tC_yAE%7CCgwItrGLhwYQ6LHv-gE%7C?hl=en-US
ANCA ENICA (Anca Enica)
google
https://www.google.com/maps/place/?q=place_id:ChIJ6am3FZ8PdkgRRZZWCTJDxbY
Dear Ms Enica, I am very sorry to hear that you did not have the experience you expected when calling us. We get hundreds of calls every week and we are usually seen as a friendly, approachable and helpful team so I was surprised and sad to see your comments. We take customer service very seriously and I would very much like to speak to you in person to be able to apologise in person, to understand further what happened so I can make sure it does not happen again. I have tried to contact you by phone and through your Social Media accounts (LinkedIn and Instagram) but I have not yet been able to reach you. In terms of your comment about costing and lead times: We design and supply completely bespoke kitchens and it is correct that our kitchens start from around 35k for a complete kitchen, which is quite standard for the bespoke market. Prices depends on the size of the kitchen, models and choices of materials and appliances and prices can vary a lot. We always try to be upfront with approximate costing so that our customers can make an informed decision to make sure that we not waste our customers precious time with projects where we will not be able to meet a requested budget. You also mention lead times lead times for bespoke kitchens are usually 10-12 weeks however because of the current high demand on the home renovating market, in combination with Covid related supply and staff issues in the component and manufacturing side of the market we unfortunately have longer than usual lead times. This is the same for many other companies in the home renovating sector. The whole industry is working to improve lead times and we expect that this will improve in the next few months. Again I am very sorry about your experience and I would treasure the opportunity to be able to apologise and discuss this in person with you and would very much appreciate if you can call me my number is 07905054092. Kind regards Sofia Bune Strandh CEO/ Sola Kitchens
1628073400
1
I had a very rude first call with a designer from this kitchen company. I wanted to visit their showroom and the designer could hardly be bothered to make an appointment and had a very bad phone manner. 6 months lead times and their kitchens start at 35,000 so the message was pretty much not to bother. Don't waste your time or money with rude people with no customer service manner.
1628272400
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNhcllyeHBnRRAB!2m1!1s0x0:0xb6c5433209569645!3m1!1s2@1:CIHM0ogKEICAgICarYrxpgE%7CCgsIkO61iAYQ-JCEMA%7C?hl=en-US
Hilary Rosborough
google
https://www.google.com/maps/place/?q=place_id:ChIJ6am3FZ8PdkgRRZZWCTJDxbY
5
From the first moment we met with Sofia, I found Sola Kitchens extremely professional and super easy to deal with. Sofia listened to my requirements and did her upmost to incorporate our wishes. Not only did she listen but she came up with some fantastic ideas. I had asked for some specifications that were never done before, especially in our laundry room and they were met beyond my expectation. Even the guys who did the installation were very professional and on time. I am more than happy with my kitchen and laundry. I have found all my dealings with the staff at Sola Kitchens to be competent, knowledgeable and warm and would highly recommend Sola Kitchens!
1579108556
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURNOTk2M3Z3RRAB!2m1!1s0x0:0xb6c5433209569645!3m1!1s2@1:CIHM0ogKEICAgIDM9963vwE%7CCgwIzJH98AUQ-KCWvgI%7C?hl=en-US
Jonathan Max
google
https://www.google.com/maps/place/?q=place_id:ChIJ6am3FZ8PdkgRRZZWCTJDxbY
5
Sola Kitchens fitted our kitchen in 2013; we were super impressed (as were others as shortlisted in for a national kitchen design award and appeared in publications). Since then, Sola have completed some additional works. These included fitting a wine fridge and ensuring perfect integration / match and in making adjustments for a replacement fridge freezer. As always, totally impressed with Sofia and her team. Awesome service.
1617777677
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNLdnRQXzhBRRAB!2m1!1s0x0:0xb6c5433209569645!3m1!1s2@1:CIHM0ogKEICAgICKvtP_8AE%7CCgwIjai1gwYQkMmC7AE%7C?hl=en-US
Francis Winand
google
https://www.google.com/maps/place/?q=place_id:ChIJ6am3FZ8PdkgRRZZWCTJDxbY
5
Thank you Sola Kitchens for your support again, for ordering new hinges and attending so quickly to get our fridge and cabinetry closing properly again. We have had our Sola Kitchen for 8 years, it gets heavy use and it looks as good and works as well as the day it was fitted, well worth the odd visit by the Sola maintenance team - it seems there is nothing Robban can't fix :)
1436344726
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBdklPS0t3EAE!2m1!1s0x0:0xb6c5433209569645!3m1!1s2@1:CIHM0ogKEICAgIDAvIOKKw%7CCgwIlsPzrAUQwNPPhAM%7C?hl=en-US
Angus Watson
google
https://www.google.com/maps/place/?q=place_id:ChIJ6am3FZ8PdkgRRZZWCTJDxbY
4
Sola made us a marvellous designer kitchen
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