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Interactivebrokers
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Interactivebrokers reviews
Information about Interactivebrokers
2,17
35 reviews
The opinions come from external websites
Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNRMHNTajVRRRAB!2m1!1s0x0:0x9c69e6f16bef5d79!3m1!1s2@1:CIHM0ogKEICAgICQ0sSj5QE%7CCgwIsc3czAUQgIyWmAM%7C?hl=en-US
Kevin Parker
google
https://www.google.com/maps/place/?q=place_id:ChIJj1GQ9EKYwokReV3va_HmaZw
We apologize that we failed to meet your expectations. Please send us your details to [email protected] so we can resolve this issue.
1663774243
1
We tried to use them for our financial advisor business. They claim you can make accounts with their application XML. This isn't exactly true. Sure you can create the account, but the client need to login to IB's ugly and unfamiliar website and agree to even more terms. No client in their right mind would do this. Then we don't even have the ability to issue transfers on the client's behalf. The client must call IB or do it from IB's website, not even ours. Clients receive emails from interactive brokers and think fraud is taking place, because they didn't sign up for an account with them. Overall DO NOT use these people for an advisor business. APEX Clearing was the one we should have gone with from the beginning, but can't afford them. All in all IB has proved to be a big waste of time with their dated platform.
1616277464
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnNXIycE53EAE!2m1!1s0x0:0x9c69e6f16bef5d79!3m1!1s2@1:CIHM0ogKEICAgICg5r2pNw%7CCgwI2N_ZggYQ4IietAE%7C?hl=en-US
Jeffrey Urban
google
https://www.google.com/maps/place/?q=place_id:ChIJj1GQ9EKYwokReV3va_HmaZw
We apologize that we failed to meet your expectations. Please send us your details to [email protected] so we can resolve this issue.
1663774228
3
Some issues and confrontational service, but the freedom to trade most of what I want to on a generally good platform.
1496313609
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURnNk5IZmp3RRAB!2m1!1s0x0:0x9c69e6f16bef5d79!3m1!1s2@1:CIHM0ogKEICAgIDg6NHfjwE%7CCgwIid6_yQUQgMji-wE%7C?hl=en-US
Richard Roman
google
https://www.google.com/maps/place/?q=place_id:ChIJj1GQ9EKYwokReV3va_HmaZw
We thank you for your business and your kind words. We look forward to serving you in the future.
1663773640
5
Painless account opening procedure even as a European, friendly customer service always keen to help (I used chat only). As opposed to previous reviewers, I did not run into any issues myself.
1558866630
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURZMTlEQ0ZnEAE!2m1!1s0x0:0x9c69e6f16bef5d79!3m1!1s2@1:CIHM0ogKEICAgIDY19DCFg%7CCgsIxtWp5wUQ-OyNBw%7C?hl=en-US
Peter Stevens
google
https://www.google.com/maps/place/?q=place_id:ChIJj1GQ9EKYwokReV3va_HmaZw
We thank you for your business and your kind words. We look forward to serving you in the future.
1663773614
5
Great brokerage.
1612221054
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN5d2J6Z2dRRRAB!2m1!1s0x0:0x9c69e6f16bef5d79!3m1!1s2@1:CIHM0ogKEICAgICywbzggQE%7CCgsI_pTigAYQyOnjJA%7C?hl=en-US
John Long
google
https://www.google.com/maps/place/?q=place_id:ChIJj1GQ9EKYwokReV3va_HmaZw
We are sorry for the poor experience. Unfortunately we had a temporary outage which was resolved in a timely fashion. We hope you give us another chance to earn your business.
1663773836
1
Been a customer since 2012. The only online brokerage firm that still charges for trades. They had a massive outage Dec 7 and this is their response. Expect them to mess up massively and often. Expect zero compensation. The only reason to use them is the margin rates and algo's. Avoid at all costs. IBCS 2021/02/01 16:15:13 Dear ****, Interactive Brokers LLC ("IBKR") received your correspondence dated December 7, 2020 regarding your account activity on the same date. Upon receipt of your correspondence, IBKR reviewed the facts and circumstances surrounding your situation and provides the following response. We are sorry that IBKR's systems did not operate as expected. We are proud of the reliability of our advanced trading platform, and we wish to assure you that we devote substantial resources to maintain what we believe to be one of the best performance records in the industry. As we all know, technology, even with redundancies, can fail from time to time due to many factors that cannot be anticipated or controlled. For this reason, our Client Agreement highlights this possibility and does not warrant against it. Please note that your December 7, 2020 account activity has been escalated to and reviewed by IBKR Management and that it is the decision of IBKR, not to provide any compensation with respect to this issue. IBKR regrets any inconvenience as a result of this issue. We appreciate your business and look forward to continuing to serve your investment needs. Regards, Gwen IBKR Client Services
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