We had set up a time for someone to come out and do an estimate with Thomas. Another person, Tom, called back and said that their jobs are usually at least $20k+ (this is also contrary to what their website says when they walk you through to give you estimates) and our insurance company likely wouldn't cover their estimate for the work they'd need to perform. Jokes on him - we had a couple grand other work we wanted them to tack on as well... Tom also mentioned that since they do 12-15 projects a month that their overhead is very high. Nice of him to admit outright that their business structure makes them super overpriced. If you're into pretentious contractors with no tact, Basement Masters is the one for you.
I dont have to worry about the rain anymore. My contact with Basement Masters Waterproofing went well. The staff were prompt, nice and professional. My appointment was within two weeks. My pre-inspection with Sharif Omar went smoothly. Sharif is very knowledgeable and professional. I had about 5 bids on the resealing of my walkout basement wall. Sharif was the only one with detailed information and diagrams as to what was required for the job. My foundation was resealed and I had an exterior sump pump added as well. I felt very confident with his recommendation of the work that needed to be done by his crew. And speaking of the crew, they were professional and brilliant. Im very satisfied with the work done by Basement Masters Waterproofing. My neighbors complimented on the work as well. My next door neighbor said he was watching them do the work and said, they did a great job. He was impressed. The price was very reasonable. The work was professional and I dont worry about the rain anymore. Seriously I dont have to worry, as my basement has been dry even with all the rain weve had. They are the best in waterproofing my basement, and I highly recommend them.
We did an Interior Waterproofing Drain System for my mom's home. I think what sold us to Basement Masters Waterproofing was their lifetime guarantee and the fact that we met with the owner on the estimate, he did not rush or pressure us and he also contacted me several times during the construction for updates. How often do you get to work with the boss directly!
Great friendly and very upfront. We didn't go with them, but if we make any major changes we sure will.
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