Id put 0 stars if it was possible. Had to get an inspection done for my apartment here. The apartment was great until the end. Talk about ruining everything over one momemnt. I followed all their listed and very undescriptive rules on how to complete the move out inspection. First, to even get a hold of anyone you have to call time and time again speaking with who knows who until you get an answer.And when that happens your on hold again waiting. The manager, attorney, and all staff I spoke with was sooo rude with the 1 question I had. They fought and fought over what was a mistake on their side, and for me, I just cant believe with all the reviews ive seen how they are still a business. The manager tried to brag about how great she was at her job instead of answering my questions and also decided to try to reem me out for asking for a co-employees name. They then make false accusations and make everything somehow my fault. TRULY UNHELPFUL. They absolutely deserve to be shut down here as from what I can tell they are a money hungry company with no regards for their tenants. GO ANYWHWRE ELSE!!!
State Financial Services is one of the worst and most unprofessional landlords in Boston. You can really tell by the nature of their notes to tenants and talking to their employees that they do not care about their tenants, only turning around their apartments and making money while of course taking a good chunk of your security deposit. My apartment was dirty as all hell when I moved in in September, and one of their employees inspected our apartment a couple months back and called out a bunch of little repairs which I thought totally should be attributed to wear and tear of the apt. Im assuming we will have to pay for them upon move out. Plus, Ive had cockroaches in my apt for over 2 months and Ive called numerous times but they refuse to get an exterminator. I can already tell theyre going to nab us for our security deposit for little things, like tacs in the wall from posters, chipped paint, normal marks on the floor that occur when you live somewhere for a year. DO NOT RENT HERE! They really do not give a rats a about their tenants.
This was the worst experience I have I ever had renting in Boston. All they are interested in is keeping your money. I had a cockroach infested apartment and it was against their policy to call an exterminator!!! They keep your security deposit over damage from a previous tenant. They enter your apartment without receiving permission as well! I highly recommend you do not rent from them!!!
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