1471551719
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRcExqSm5BRRAB!2m1!1s0x0:0xcb25ca37311e820a!3m1!1s2@1:CIHM0ogKEICAgIDQpLjJnAE%7CCgwI57HYvQUQwNKhzgI%7C?hl=en-US
David Greenberg
google
https://www.google.com/maps/place/?q=place_id:ChIJ5-LYTl2hwokRCoIeMTfKJcs
Thank you for making us aware of this, David. I'm not sure where this policy originated, but it was changed as of today. Indeed, there is no logical reason to charge a customer for OUR shipping costs. In fact, if you allow us to make good on this, we'll give you a discount on this product beyond what you'll find online. Feel free to reach out to me directly at aron [at] camerawholesalers.com Regarding the behaviors you mentioned; this is something we're actively working on improving, and we'll do whatever it takes to get it right. So thank you for your feedback, and again, I apologize for the way you were treated. Aron Camera Wholesalers
1471633606
1
I do like to spend locally, when possible. I suppose these folks are just bone-tired of loosing sales to all the other forces out there, but you'd think they'd want to take full advantage of the fact that they have actual humans to talk with and objects to handle before purchasing - and not have to trek to the inhumane environs of NYC (imho) to do so. But the treatment I got today was strange and uninviting. One example (only one of a few) was that the phone rang as a salesman and I were talking. Mid-sentence (my sentence) he RAN to the phone 25 yards away to answer it. There were at least 2 other salespeople that I could see that may have been busy, but were were not mid-conversation with an actual customer in the store! Really? One more: When I asked how long it might take for them to receive a model they did not have in stock, the immediate and UNapologetic response, before answer my actual question, was that I would have to cover the postage. What? Really? A retailer is going to charge the customer to receive from their wholesaler something that is just a different model from what they happen to have on hand? No. Really, really no! If I'm going to pay postage AND tax, I'm taking my business on line - obviously - particularly since they showed no interest in me. I do not understand the principal of being in business and not wanting to stay in business. They're one of a dying breed of camera shops. Where there were hundreds, there are just a few. So it is strange and a little disturbing. Oh, and one more. Sorry. When I mentioned that Google Maps took me to their location where they had moved from (evidently) a couple of months ago, the apathy was palpable. He said, "Yeah, we've talked about that." Sure. Meanwhile, when I got home, I personally clicked on the option in Google Maps to "suggest an edit," and moved their location pin to the correct spot. I suppose that will take some time to verify, but it at least I did my part even if I won't patronize them any more.