I agree with the others who had terrible customer support issues. I had trouble reaching them originally - it took several calls. That was my first red flag. After I eventually reached them, Roxanne came out and gave me an estimate. Roxanne said they would call me between 8:30 and 9 the day of the appointment to give me an approximate time. I called them the day before to confirm - no call back. I got no call the day of appointment. I called them twice that day and left messages. No call back. I reached Roxanne on my third try. She said she just got in and would call me right back. No call back and they never showed up. They are clearly totally unreliable. I would not trust them with a repair because if there was any problem I would anticipate that it would be a nightmare getting them to respond. Extremely unprofessional. Stay away!
Roxanne is clearly a pro, and was 15 mins early to quote the job (in South FL, if you can believe that). She was thorough in her evaluation, quoted the job with a very fair price on the spot, and after meeting a couple other gutter contractors, we decided to award Gutter MD the job. She was very communicative by phone and text, and her team got in and got the job done flawlessly with no issues and no mess left behind. I would highly advise Roxanne and the team if you need gutters repaired or replaced! Description of work: We had to replace the existing broken gutter system for our new home.
Gutter M.D.Unreliable Unprofessional Compay. I called Gutter M.D.for an estimate on 7/23/2012 .The Lady on the phone told me that they can send a truck out tommorrow to resolve my issue.The next day I called and spoke to the same person to confirm my appoinment she garrentieed they will give me a call when they were on their way.The day came and went and none showed up or called. The next morning I called them and the same Lady gave me a laim excuse as to why they could not come, but promised that they will bea able to make it today.GUESS WHAT?..NOONE CALLED NO ONE SHOWED UP Dont even bother with this COMPANY Hope this Helps
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