Thanks for taking the time to write this, Nick. Were disappointed to find out that you are so dissatisfied with the project outcomes. Weve been trying to get in touch with you for the last couple of months to find a solution but havent had any success. After a thorough review of our correspondence, ticketing system, and meeting records, we have only found positive feedback from you. We also believe that there was a misunderstanding about costs and hours, and were sorry if thats due to our communication. Please email me at [email protected] or call us at 888-801-8623. Wed love to clear this up and make sure you have a product youre happy with.
1517870805
1
Absolutely terrible experience. I worked with sourcetoad on a project of mine for over a year. I took investments from people to fund my app. Sourcetoad not only finished my app months behind schedule but the final version did not work properly and looked very unprofessional. Then after not fulfilling what I paid an arm and a leg for I asked them to remove something from the app for me because it is not what I was lead to believe it was. They told me that they would do it for $1500 dollars which I was upset about giving them more money since they already basically took my $30,000 and gave me nothing I could even use, but it was my only option so I said ok and we agreed. Weeks later I get a message saying they can no longer justify and projects under $5,000 so unless I want to pay that Im on my own. When I first met them I thought they were really nice and trustworthy but after my experience with them and the final product I do not recommend them to ANYONE. I had to explain this all to my family and show them emails since they helped fund most of this and I have nothing to show for their hard earned investments and they wanted me to warn everyone so that nobody else has the experience that I did and have to go through that.
Hi, Julianne, We take these matters very seriously. Unfortunately , we have no record or recollection of this project. If you were a client of ours, we would like to investigate this issue further. Please contact Graeme at [email protected] or 1-888-801-8623 so that we can resolve this issue immediately.
1504301503
1
Gave me a non-functioning app & refused to help fix it
We appreciate your review, David! The team here at Sourcetoad is thrilled to hear such positive feedback. You are a wonderful client and partner, and we continue to enjoy working with Activate Learning!
1507148227
5
Highly recommend. Sourcetoad is a top-notch, professional team. Choosing Sourcetoad was one of the best outsource programming decisions I've ever made. They function like part of our company. I have worked with development teams for over 20 years, including in-house and overseas, and I am consistently impressed with their responsiveness, their organized project management, their Agile approach to development, and the high-quality of their programming and QA. They not only work to develop solutions based on specs we provide, but will also brainstorm new, creative solutions for the marketplace based on their broad technology expertise. They not only do a great job for us, but when necessary, they also represent us to our customers with the highest professionalism.
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