Nwse reviews

1590419156

Donna Bierd

google

Dear Donna, Thank you for your comment. We understand firsthand and apologize for the frustration and emotion that you as a host parent experienced when your exchange student was moved, and also for all the why-questions that such a move can bring up for you and your family. We agree and it is always our goal that all program participants, including students, host families and host schools should experience program enjoyment and success in a safe and nurturing environment throughout the exchange program. Yet with each planned exchange, there is a slight risk that things may not go as hoped for. So at the same time, and in general, we are compelled to move a student to a new host family when either of these components (program enjoyment and success) may for any reason be minimized or lacking, or for myriad other reasons, including but not limited to: student issues unrelated to the host family, host family issues unrelated to the student, observable compatibility issues (recognized or not) by the student and/or host family, inappropriate activities in which the student or host family may engage, etc. that could compromise positive program outcomes. Therefore, only after appropriately assessing whether a host family move may well be the best course to take given the particular circumstances of the student's and familys situation, does a move occur. Though I cannot share any details of your particular exchange in this public forum in order to protect and respect the students (a minor) and your confidential information, I can list some of the general reasons that past exchange students (during 33 years of NWSE exchanges) have moved host families to successfully complete their programs: Host familys inability or lack of desire to have a reasonable amount of patience and understanding for a teenage exchange student Students lack of desire or ability to follow the host family rules. At no fault of the host family, the student simply does not feel comfortable in the host family, and prolonging the placement would be counterproductive or too stressful for both the student and host family. Host familys inability or lack of desire to parent a teenager Unforeseen lack of compatibility between the host family and exchange student Host familys unrealistic expectations of an exchange student Exchange students unrealistic expectations of a host family Host family not able to understand and accommodate an exchange students challenges with cultural adjustment Student not able to understand and accommodate the host familys challenges with adjusting to hosting Etc. Your description of the emotions one experiences when a student moves is accurate for all involved. I personally apologize, as it is never something any of us wants to ever do unless absolutely necessary. The circumstances of a students move are unique to that student and host family. A move might take a few days, or it may occur quickly, depending on the circumstances. (We apologize that we cannot publicly disclose more information.) Please do not hesitate to contact me directly at [email protected] or +1 206 527 0917 With best regards, Jeff Laband, Executive Director, NWSE

1581649769

1

We had a terrible experience. Number 1, our student DID NOT speak fluent English and had a difficult time in school to where she was failing two classes. Number 2. They told us the student would come with adequate spending money for themselves. Ours came with $100 a month. Number 3. Our student was having major difficulties and when we asked for help from our are coordinator, all she did was take our student away! The company does not back up it's parents and does not provide any help. Stay away from this company! It broke our hearts when they took our student away and we miss her terribly. This is in response to Mr. Laband and his message to me below.. He was very upset with me after I proved to him that everything the Area Coordinator had told him was a lie. I had text and emails proving I was right. He stated in an email to me that the Area Coordinator would be receiving additional training for the incompetent way she handled the student/host situation. He also said that NWSE would issue an apology along with the Area Coordinator to me. This was all I wanted. But since he offered the above he has gone silent except for this nasty post with nothing but insinuations about me. Mr. Laband states in his post "Though I cannot share any details of your particular exchange in this public forum in order to protect and respect the students (a minor) and your confidential information, I can list some of the general reasons that past exchange students didn't work out" Wink, Wink. Why put that out there in your post if none of that is true? It's to insinuate that maybe they are true. Is this the organization you want your family to be involved with? . I have the emails and texts to prove what I said if anyone wants to see them and maybe it will stop all the BS coming from NWSE. All I want from Mr. Laband is to apologize for what his organization did to me, my family and my student and not to allow this Area Coordinator to do these things to any other Host family again. One other thing any family thinking about hosting a family should consider. There are numerous rules and regulations that have to be followed when you become a Host family. In fact you have to sign a contract stating you will abide by these rules and so will the student. When there were issues, I did reach out to my Area Coordinator, and her reply to us was just let her be. She will figure it out. In the rules per NWSE if these said rules are broken the said student can be removed and sent back to their home country. So, instead of providing helpful information so we could work with our student, she tells us, "Just let it be, watch from above"? We were supposed to let our poor student flounder? No loving host parent would allow that. How screwed up of a statement is that? All Mr. Laband has done is insinuated wrongdoings in public and tried to tear us down. We loved our student and tried working with the school and our area coordinator to help her succeed. Was I frustrated at times, sure, I wasn't getting any help from the Coordinator. I was following the rules that I was bound by. But in the end NWSE didn't care about us. This Area Coordinator from Ft. Worth, TX., needs to be either retrained or fired because she doesn't know how to work with students, Host families or abide by NWSE rules. So, Mr. Laband, show new Host families you are willing to do the right thing. Don't further attack me because I now have the emails and text to prove what I've posted and say you are sorry or better yet, have the Area Coordinator tell me she is sorry for the way she treated my husband and myself. And for once, just admit we provided a wonderful home and experience for our student and we loved her very much. This is a direct quote from the Area Coordinator from her text message to me -Yes, you and Jim are providing a wonderful home environment and experience. Stay positive! You are doing the right things This was the day before she told me I had 2 hours to get my student ready that she was taking her out of our home. What's wrong with that picture?

1551019986

A AA

google

Dear A AA, We value our relationship with all of our students and their families, including you, the reviewer. Communication is an integral part of our programming. So I invite you, the reviewer, to Skype or call me directly by phone (206 527 0917) to share the details of that which you described, so we can help to resolve any issues that may be unresolved. Because this reviewer did not identify themselves, and in order to accurately inform this reviewer and those reading this response: Statistically at NWSE, 98% of our exchanges conclude successfully. Situations that likely cause the remaining 2% of our exchanges to end early, and/or pose significant problems include students breaking program rules such as drinking alcohol, taking drugs, posting offensive/inappropriate social media, skipping school, behaving inappropriately, as well as students experiencing compelling family matters in their home country, personal, financial and/or health-related issues, etc. (These are just some examples.) Finally, I would like to thank you for your review, and ask you to contact us soon so that we may discuss and understand the details and reasons behind your review. We welcome receiving all constructive criticism, suggestions for improvement, as well as praise for the good work our staff provides our students, families and schools across America. We invite you to contact us directly at 206 527 0917 at the earliest convenient time to share your experience and concerns. We look forward to talking with you soon. Your NWSE Team

1551208680

1

it was terrible thank you

1643331933

TheBeastley

google

5

I have been hosting through this program for 3 years. No issues. Always have their full support. The best advice I can give is to be thorough with the selection of your child and make sure they fit your lifestyle before hosting. I live in Fort Worth, and the kids love Texas. We have hosted Spain, Germany, and Japan. Our coordinator, Karen, is the best.

1643335599

Ericka Briseno

google

5

Great program highly recommend it.

1608168260

Lena

google

Hello Eugene, We visited your web address at eunoia.com, and scoured our records for your name, but could not identify you as one of our program participants. Please feel free to give me a direct call at 206 527 0917, and ask for Jeff Laband, executive director of NWSE. I would very much welcome your call to find out more about your 1 star rating, and what your suggestions are from your perspective about how we might improve. Looking forward to hearing from you soon - Jeff Laband

1581634451

1

I hope you all know that the comment with the two pictures was posted by one of the employees of nwse <333 isn't it interesting how it's the only good rating ;DD