Diazandpartners reviews

1465885526

Lucas Hagan

google

Lucas, perhaps you didn't read the email I sent informing you that another applicant was chosen. Perhaps you should ask all those others who received notifications too. Perhaps it went into your spam email and you deleted it. When you inquired, I emailed you back to let you know when the showing was and obviously you received it since you and Katie showed up. I kept my word, as I stated to Katie, that I would inform all applicants whether or not they had been approved. It's a shame you feel this way because you were not selected. As I mentioned to Katie, there are always two sides to every story.

1465914126

1

Incredibly unreliable, they will never call you back or email you back. Even if you leave voicemails, apply online, and email them several times. I did this all on the official website. We even met in in person at a showing and received absolutely no response after showing extreme interest in the property. The way they treat people interested in their properties is abysmal.

1393283743

Craigs List

google

1

Diana Diaz and her partner Rod are extraordinarily and unnecessarily rude, hostile and unbelievably unprofessional. They are unbelievably, aggressively rude and completely without provocation. In a market that is over-saturated with property managers, I can't imagine why anyone would ever even consider doing any kind of real estate or property management business with these people.

1470687256

Jordie Hall

google

5

One of my roommates and I have been renting our townhouse from them for over a year now. Diana has been prompt at responding to any emails regarding concerns we have had or anything that we needed a handyman for. Any time we have had a new third roommate move in she has been accommodating and made the process smooth and easy for all involved. Thanks, Diana!

1435022228

Emily Whitesides

google

5

Diana and Rod were professional and considerate landlords. I received my full security deposit back at the time that my lease ended. The apartment grounds were always well-maintained and the rent was very reasonable for the area. I felt that they were always prompt to reply to my requests for maintenance. Diana even took time out of her day to get me into my apartment on a day that I accidentally locked myself out! I really enjoyed my time renting from Diaz and Partners, and I would rent from them again in the future!

1496866494

liz j

google

If Liz had so many issues/concerns with Diaz and Partners, then why did she stay four years. Diaz and Partners did everything reasonably possible at all times to take care of any issues. There had been hot water for her unit and the upstairs and the water heater replaced several years ago was a 50 gallon one. as for there always being mold, that is false. We even had a mold licensed remediator take samples and look. His verdict was the "mold" she claims she saw was DIRT. And one would agree by the way she left the apartment. I do have photos and witnesses who can attest to it. The rent increase was not in retaliation but due because she had lived in the apartment for four years without a rent increase in which anyone would find that in itself incredible. Liz is a frustrated ex-renter because she left the apartment in such an awful condition that we had to replace the carpet and pad due to its disgusting condition. The non-refund letter was dated May 31, I have a copy, too and it gave the reason because of the carpet and pad condition. Once again something Liz does not mention. Let's hope that Liz moves on with her life and now that she has moved somewhere else, without ever having an owner or management company call us to confirm her previous residency. it is not up to us whether we could help with the power bills or other utilities or pro-rating rent for the tenants, it is up to the owners and that is something that Liz is unable to understand.

1496874255

1

I've rented an older home that was split into apartments from Diaz and Partners for 5 years and it's been mostly fine. There has been a constant mold problem due to lack of ventilation, the heat has never worked well despite being serviced, and getting a hot shower was a gamble since there is 1 very small water heater to share amongst myself, my 3 upstairs neighbors and their washing machine - but the cheap rent and good location made it relatively even. While most repairs were made quickly it certainly seemed like an inconvenience to Diana; many times my neighbors would have to coordinate contacting her repeatedly to have certain repairs made. In Feburary, during the worst winter we've had in 30 years, I experienced 4 days of no hot water so I contacted my neighbors to see if they were experiencing issues. They informed me their hot water was leaking and notified Diana that day. As the leak was not in my house I didn't text her until the following day to confirm she'd gotten notice of the problem. She sent plumbers who suggested a new water heater, even though she replaced ours 2 years ago (I imagine its time was cut short due to its insufficient size leading to over use - I'd like to mention that she replaced it with the same size, tiny water heater) and needed to get the home owners approval- which took a week. When they finally came back to work on it the plumber found they needed to special order a part (because the plumbing is so outdated) and they were unsure when it would get there or when they could fix my hot water. After well over a week of no hot water I asked Diana if she had gotten a second opinion or looked into getting another plumber; she informed me that that would cost the homeowner more money and I was welcome to pay for it myself. All in all I spent half of a month without hot water (Feburary 14- March 3 of 2017). Many times I politely asked if we could discuss prorating my rent and each time she said she "wouldn't argue with me" and many times suggested I coordinate with my neighbors to get hot water (which is really neither their responsibility nor mine, but is also moot considering there wasn't enough hot water to do even a load of dishes, which I explained to her). When I reminded her it was her responsibility to keep the house in good working order and that letting me (and the entire house) knowingly go a full 2 weeks in winter without hot water was deplorable, her response was to raise my rent for the first time in 5 years. She claims this wasn't retaliatory but I think it's clear to anyone that it was absolutely a retaliatory rent for increase due to my persistence that the hot water be fixed and the threat to contact a lawyer if it wasn't (she was informed of my appointment with a lawyer on the 3rd of march, I received my notice of rent increase 10 days later). In addition to this when my neighbors contacted her to help with their power bill (hot water running in their house for 2 weeks straight gets spendy!) Diana told them to ask me to pay half since I "also use the hot water". Let me make that more clear: After failing to provide hot water to 2 apartments she not only refused to even discuss prorating rent, instead raised rent, and she wanted me to pay half of my upstairs neighbors power bill for a leak in their house that she failed to fix, mean while I have to travel to shower because I have *no* hot water. It took her another 2 weeks to retile my upstairs neighbors bathtub so they could shower. I have many texts from her and neighbors to corroborate this information. I waited until I received information regarding my deposit to review her business as I did not want her to charge me more in retaliation. I knew I wasn't going to get a deposit back but I was expecting an itemized list of where the deposit went along with it being sent on time (as that is the law), instead I received a letter stating I would not be receiving my deposit postmarked 31 days after I vacated.