Hello Ashley, We are sorry to hear you had this experience with us. This is not how we train our employees to treat customers. Can you please reach out to us so we can get a little more information and correct this issue? Thank you
1560536252
1
Customer service is extremely unprofessional. Called to talk to someone regarding a letter I received and got transferred to Faith. When I told her I didn't understand something she said she grew increasingly rude, and had an attitude for some reason. I even had to tell her dont talk to me that way. I mean Im the customer! I have multiple accounts with them for my business and I cant believe how unprofessional and the lack of customer appreciation Faith (the person I talked to) had! Services are good, nothing to complain about there but noone should ever talk to a customer the way I just got talked to!
My experience with All Waste has been very good. The trash and recycling have never been missed. The bins are carefully deposited by the driver. I appreciate the service here as I have had much more challenging trash and recycling issues living outside this state. My dumpster rental was also a good experience with All Waste. Thank you! MH
The containers are picked up, tracked by GPS, and go directly over a state-certified scale to be weighed. When picking up a container, they tilt on a 45-degree angle which allows water to flow out the back door. All of our containers are road-worthy, we would not allow a container in bad condition to be used. If you'd like to discuss further, please give us a call: 860-724-4575
1594300544
1
They claim I was 4000lbs over the 4 tons allowed and billed me an extra $200. Never in my life have I been 2 tons over with a dumpster. The dilapidated dumpster the sent would not have held 12000lbs of construction debris. Plus it was so beat up and the bottom was so caved in that it held all of the rain water. I will never use this company again.
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