Hi Satyria, my apologies that you made a special trip to our studio and were not able to be service. As you know a lot has been difficult for small business during the pandemic, and you're correct, we forgot to update our contact page to reflect the showroom hours by appointment only - thank you for pointing that out, we have corrected that mistake. I hope we can still schedule a time for you to make up for the inability to service you; you would've seen a production person through the window, they do not interface with the public or do sales. Please email [email protected] to set up a time, I will happily make up for the inconvenience! -Josh
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I looked up this place online, and seen that they had good ratings. Online it said they was Open. So I take a 30 minute drive to find out there not Open with appointment. No where on the site does it said, by appointment only. Call when I got to the front door, the lady that asked the phone, had a tone, of that she really wanted to help, or someone told her not to open the door, when there was NO one in the store. Told them was outside at the door. With a mask holding a conversation over the phone. Someone looked out, and turned away, as if was not customers coming to give them business Its was Very rude!!!!!!!!!! Will take my business elsewhere. Where customer service, Is happy and willing to service the customer.
This place is very cool, a great spot to both find and create uniquely interesting wallpaper for creating the accent wall of which dreams are made! The best part is their reasonable per panel pricing, which cost the same whether it is selected from their own brand of designs created in-house, designer label nrand such as Kitson, or a design you send them to create pn your behalf from digital images you own or created yourself. There are 2 price ranges available as options to choose from, including a high end standard wallpaper or you can choose from a variety of available textures and fabric styles within their premium priced line-up of options your wallpaper can be created on. Only drawback I can report back on after my recent visit to this location is an approximate eait time of 2 weeks to for an order to be filled once you have placed it, so turn around time is not ideal possibly if the timeline to have your wallpaper project completed by are tight. Oh, one last thing I should mention is their website - its freakin awesome!!! Highly interactive, allowing you to change multiple color options for each wallpaper design as you scroll through them, which males it a highly customizable option you can basically use to put your own creative stamp on your home design being executed. Staff was super friendly, with Nira who works up front assisting customers providing rockstar customer service to any patrons entering the shop or phoning in with questions. She was also very hands on in answering all of mine and patiently answered my 20 question ans going over all the details about their product lines, order placement, and production timelines I had while there. All that I have left to say about this plave is that I will be back to make a purchase in the near future, Nira, that I can promise you!
Very professional and comfortable environment! I definitely recommend then!
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