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Mercedeshouseny
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Mercedeshouseny reviews
Information about Mercedeshouseny
3,58
73 reviews
The opinions come from external websites
Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNLNEttbjFBRRAB!2m1!1s0x0:0x699a3835ab5c42cf!3m1!1s2@1:CIHM0ogKEICAgICK4Kmn1AE%7CCgsI2KLuggYQ4J6Pfw%7C?hl=en-US
Yury T
google
https://www.google.com/maps/place/?q=place_id:ChIJ1VR4jFpYwokRz0JcqzU4mmk
Hi Yury, Thank you for taking our follow-up phone call earlier to discuss your concerns and negative experience seeking an unscheduled walk-in appointment at our building. Your feedback is important to us and we have reiterated with our team how to best communicate professionally.
1617041793
1
Horrible leasing experience! The woman in the leasing office treated us like garbage. For a building that claims to be all about luxury, the experience we got was a 0 out of 10.
1573510244
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQwLWFEY2VBEAE!2m1!1s0x0:0x699a3835ab5c42cf!3m1!1s2@1:CIHM0ogKEICAgID0-aDceA%7CCgwI5Lin7gUQiL-JngI%7C?hl=en-US
No Internet Service
google
https://www.google.com/maps/place/?q=place_id:ChIJ1VR4jFpYwokRz0JcqzU4mmk
1
Fraud merchant, be aware!! 1. We have submitted our applications, fees and deposit on 9/12/2019. Because their bank did not pick up our application fee from my payments, they persuaded me to pay another application fee of 9/17. Which caused the payments had duplicated. 2. I asked them to refund one time application fee, they refused to refund, and had threatened us if we quibble on the fee, they will put our apartment back to the market. 3. On 9/20, they denied our application without any adequate reason in the afternoon of the day before we were moving in. Mercedes House wasted us 3 times application fees and all opportunities for looking other apartment buildings. 4. After this, I submitted a dispute to my bank, one application fee had refunded back to my account. Then they charged me again on 11/1/2019, Consequently, Bank of America reported the transaction as a fraud and replaced my credit card. Finally, if we did not pay the application fees they won't receive our applications, these are requirements and bundled with their application system. They asked documents that we don't need to submit, which delay the processing time. They asked us to claim the fee back by ourselves from a third party company yet need their authorization, which is impossible to complete. I am responsible for all the statements listed as above, all emails of the conversation are saved as evidences.
1490664096
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3NHVQUHV3RRAB!2m1!1s0x0:0x699a3835ab5c42cf!3m1!1s2@1:CIHM0ogKEICAgICw4uPPuwE%7CCgwIoPXmxgUQgIrDpQM%7C?hl=en-US
Brandon Concepcion
google
https://www.google.com/maps/place/?q=place_id:ChIJ1VR4jFpYwokRz0JcqzU4mmk
5
Recently toured the building and the Mercedes House sets the gold standard for NYC living! Top notch customer service, management is dedicated to excellence and efficiency. Building is aesthetically pleasing, and the amenities they offer provide a pleasurable experience! Highly recommended!
1638882668
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHX2ZmQXZBRRAB!2m1!1s0x0:0x699a3835ab5c42cf!3m1!1s2@1:CIHM0ogKEICAgIDG_ffAvAE%7CCgwI7Lq9jQYQ8P-alQE%7C?hl=en-US
Amir Mahajer
google
https://www.google.com/maps/place/?q=place_id:ChIJ1VR4jFpYwokRz0JcqzU4mmk
Hi Amir, thank you for taking the time to share this kind review!
1638992478
5
Clean, great staff, full amenities, including indoor + outdoor pools. Five stars.
1544752401
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNJNzVXQ1RnEAE!2m1!1s0x0:0x699a3835ab5c42cf!3m1!1s2@1:CIHM0ogKEICAgICI75WCTg%7CCgwIkZrM4AUQk5PGmwI%7C?hl=en-US
Peter Place
google
https://www.google.com/maps/place/?q=place_id:ChIJ1VR4jFpYwokRz0JcqzU4mmk
1
Worst management...
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