Alexander - We are very sorry for any miscommunication during your latest visit. Your originally requested barber should have clarified that the gentleman that came in after you had previously scheduled an appointment. Additionally, the second barber should have clearly explained that he was also waiting on an appointment to arrive, but that the third barber would be available to accommodate a walk-in within minutes as she was completing the finishing touches up with her current client. Once again, we apologize for the miscommunication. Thank you for your continued support of local small businesses during these difficult times. We believe we can provide a better experience, please give us a call for a future haircut."
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Just had a very insulting experience in this place. I went in because I noticed a barber who had served me very well in the past was free. I clearly expressed my desire to be served by him again but whilst I had a little trouble taking off my jacket another person entered the shop and sat in his chair. I was directed to another free barber about whom I had agreeable memories but he refused to serve me and pointed to still another, unknown to me, person who wasn't even free. That was too much and I left. I strongly sympathize with small businesses struggling in these very difficult times. But experiences like this make me wonder whether in some cases the pandemic is not the main culprit.
Got a shave with a barber here; could not have been a worse experience. I have burns on the face, parts of the face not shaved. I would have been better off shaving by myself at home. The haircut I had a week ago was ok and then they messed up the shave this week. Will not be back.
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