Hey Brook, We did return your call! I apologize if it took us a few days. We would be happy to put your daughters name on the sweatshirt- you just need to bring it back in. As stated in the phone call - you did not click the personalization button when checking out , you were NOT charged for it. Wed be happy to put in on for you..: the fee is $5. Please feel free to contact us again!
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My daughter received a soccer sweatshirt through this company. It was ordered to have her name on the back. It arrived without the name. I have tried calling to fix this as my daughter was very disappointed. It has been a week with no return call. I did eventually end up getting a hold of them and they were helpful in solving the issue. So I have updated my review to reflect this.
I have placed many orders for t-shirts and sweatshirts with Jason at Ausco and the products are top-notch. His customer service is second to none. He is great to work with, quick with production and shipping, and my clients have all been happy with his work. Highly recommend!
Ausco Design has been wonderful to work with! Jason is very easy going and very knowledgeable about their capabilities. My company asked for new designs for our company T-shirts and they knocked them out of the park! Came up with 2 fantastic designs that the employees all love. They are able to handle any of your business apparel needs!
Ausco has been super helpful with our school district's promotional products. They were so patience with adding and deleting options for staff and student apparel forms. The quality of their products are great and the selections range in prices giving lots of options to our families. The online store option they offer make our life so much easier. Thank you for your partnership and supporting our schools!
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