Hi Yasmin Ahmed. We appreciate you taking the time to leave us a review following your recent visit to LEGOLAND Windsor Resort. We are sorry to hear that your experience did not fulfil your expectations. We will ensure your comments are passed onto the relevant teams to review. Should you wish to discuss your feedback further, please contact our Customer Services Team via [email protected] with a copy of your original review and booking details. Thanks, The LEGOLAND Windsor Resort team.
1654702528
3
Its lost its charm for me, lots of good rides not there anymore, queues were over an hour long for good rides, kids were exhausted from all the waiting and we went on a weekday.. Its ok, not amazing.
Hi. Thank you very much for your review your feedback is incredibly important to us. We are truly sorry to read that your visit did not meet your expectations and will be sure to pass your comments regarding staff knowledge are passed onto the team to review. Should you wish to discuss your feedback further, please contact our Customer Services Team via [email protected] with a copy of your original review. Thanks, The LEGOLAND Windsor Resort team.
1654599441
3
Legoland itself is great fun - if overpriced. But the staff in the food and drink outlets are just so miserable! On multiple visits they've been slow, surly, can't look you in the eye, don't know their products/menus, can barely string a sentence together. Surely at a family theme park where we're all supposed to be having fun speedy, hassle-free service with a smile isn't too much to expect?
Hi. Thank you for taking the time to leave a review for LEGOLAND Windsor Resort its great to hear you enjoyed your visit and we hope to welcome you again soon! Thanks, The LEGOLAND Windsor Resort team.
1654702582
5
Great views from entrance of London. Youstart at the top of a hill and go down into park. Looks of large lego models around park. Expect to queue at these places. Food ok priced 7.50 for hotdog and drink. Only issue is parking which you have to pay for and takes way to long to leave on a night, must of been over 30mins to get out. Should be done on way into park
Hi James. Thank you for your review, we are truly sorry to hear of your disappointment, we would like to assure you that our teams work incredibly hard each day to ensure everyone has a great visit. Should you wish to discuss your feedback further, please contact our Customer Services Team via [email protected] with your feedback and booking details. Thanks, The LEGOLAND Windsor Resort team.
1654771455
1
Mini land is falling apart, the park is dirty and que times inaccurate.
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