Mr Garcia, We here at Austin Gutterman strive, always, to not only please our customers but also to provide the very best products and services available in our industry. We sincerely regret that we apparently have failed in your case. 2015 provided some unusual challenges. We experienced far above average rainfall, creating installation delays beyond our control. The average, annual rain for Austin is 32 to 36 inches but that year we received 77.37 inches. It was certainly an unusual situation and perhaps we may not have handled it as well as we would have liked to. We wish wed been able to have you one of our happy customers. Im so sorry we were not successful. Sincerely, Bobby Frazier
1524692438
1
I had a very, very bad experience with the Austin Gutterman and would not recommend them to anyone. After getting a commitment for a sizable project was rescheduled a number of times which. The worst experience I have every had with a vendor and I will never use them again and cannot recommend them to anyone much less my family.
Thank you for such a wonderful review! We're glad that your experience with us was both professional and friendly....we wouldn't want it any other way. Best regards from all of us at Austin Gutterman. Sincerely Bobby Frazier
1527109633
5
They Are The Best And Very Respectful And Friendly !! Highly Recommend For Professional And High Quality Gutters.
Thanks so much for the great review. As you unfortunately had to find out, any one can throw up a gutter and at a quick glance they all look the same, but installation of gutters is truly a skilled trade which can take years of training and learning to get right. We are thankful you gave us the chance to help you. Sincerely, Bobby Frazier
1528396571
5
Austin Gutterman did a great job installing half round gutters and round downspouts on my house. They offered solutions to fixing a previous gutter installer's bungled work, and were fairly priced. Would definitely recommend!
Called Austin Gutterman to have some repair work done (gutters weren't installed by them), said not taking new customers at this time.
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