Unfortunately we couldnt use this service fully because I have been chasing them for months to do and pick up my car . They did diagnostic, charge 60 for 10 min work and never came back as promised - dream job I did waste my time and patience!!!! AVOID ps. anyone should NO be treated that way if you busy or cant do this job just say it !!!
Absolutely appalling workmanship, this garage does not use genuine parts from main dealer, Came in on the 28th with a flashing glow plug light and EML on. I spoke to one of the guys there they hooked my car up for a diagnostic charge 40 told me it was a DPF pressure sensor we can order it in and get it fitted 125 + VAT cool right well no. The 1st Appointment was on the 30th of July at 8:30AM I rang them the night before to confirm the Appointment they changed it to the 5th of August. So they keep my car all day they told me they will call me when the sensor has been fitted, 5:30pm comes no phone call I call them to see what's happening with my car they fitted the sensor but the flashing glow plug light is still flashing they tell me, they need to investigate further. By this point I had already had enough of this Garage the feel they give you is just off, i payed them in full total for the work as I already paid for the Diagnostic came to 144. Now I went to an approved VW specialist I explained what this garage had done. he hooked my car up to he's specialist diagnostic machine straight away pops up DPF pressure sensor I said I already had this replaced, he asked me is it a Genuine part I said I don't know he made a phone call and came back to me and said a genuine DPF sensor for my car had not been ordered. I tried to get my money back off these scammers but they just blew me off they new why my car wasn' fixed they wanted me to keep spending my money. AVOID this garage like the Plague do not use them ever. I am currently in Communication with trading standards on this mater.
Very disappointed that after leaving my car first thing on a Friday morning not to get the repair, only a split hose, completed until Monday, a weekend left with no transport, plus the cost seemed expensive.
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