Had a service and a 1st MOT done on my 3 year old Dacia Logan back in the spring. Theyve told me that my car wont pass its MOT because Ive put the wrong headlight bulbs in and it burnt the reflectors so all the lights are messed up and I would have to have both headlights replaced at a cost of more then 400. It was quiet a shock and I went home and booked into another garage for an MOT and guess what, it passed nothing wrong with the headlights or anything else. That was the last time Ill be setting foot in this garage since I dont need to be ripped off and lied to.
hi Alice , we are sorry that you are not at all satisfied with our response/service. We have asked our Dacia service manager (Barry Palfrey) to review and try and resolve to your satisfaction. In the meanwhile if you could bear with us whilst we investigate further.
1646237715
1
My lights still don't work, nobody took me seriously, apparently all dacias have useless headlights
Thanks Gwyn for your kind review , much appreciated , hope you are enjoying your Dacia and we look forward to welcoming you back at the dealership in the future.
1654873117
5
Just bought a second hand Dacia today. Jon Will at Barnstaple was very helpful and went above and beyond for us without being at all pushy. A very pleasant man and an asset to the Company. A very efficient part exchange without any hassle.
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