Shoddy workmanship & Poor customer care I took a Christmas gift in to be embroidered. Prairie Print said they could meet a pretty aggressive timeline (4 Business Days) with no problems. Upon picking up the product (it was completed on time), the embroidery was clearly crooked. After speaking with the owner, Jean Devins, not only did they refuse to fix the terrible job, they refused to refund any of my money because they, only charged me half price in the first place, and typically dont have timelines that short. I dont know why it was my lucky day to get charged half price and get the product early. Apparently, this company is okay with losing money and losing customers. I highly recommend against using them in any capacity.
The folks at Prairie Print are awesome... needed ball hats for a summer league team... they got them out quickly and the kids are so excited! Great job!! CL Meigs
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