Such a beautiful place but completely under the wrong management. Staff is micromanaged resulting in poor attitudes. Not all inside attractions open due to the amount of life guards checking height. Ex. Rent a $300 cabana and you have to sign your life away for the remote to the TV. Such a shame for such a nice place. Definitely most micromanaged water park in America....
Hello Michael Smith. We take these matters very seriously. Bed bugs can & have been found in many places, such as movie theaters & even hospitals, it's not being unclean that brings them, unfortunately they travel via people. All members of our team are trained in identifying and correcting these rare situations. We do take one of the most aggressive approaches to identification & treatment in the industry. If you have any questions or would like additional information, please email us your best contact number at [email protected]. Thank you!
We are so happy to hear you had a great experience! We hope to see you again soon!
1663857640
5
Ultimately the best indoor water park around! The rooms are simply amazing and guest services are wonderful! Although you need a little bit of money to come down here it's worth it! I highly recommend this place
More expensive than similar places, but better aesthetic, also more food options and water attractions. More "adult" oriented simply means more booze and a spa. There are definitely kid oriented offerings. The 2 wings do not connect, so make sure to check where the room number falls.
Hello abby, this is disappointing to read. I'd like to gather more information as to what's going on. Would you kindly email me at [email protected], please include your reservation #, email address, phone # and reference your Google review so that we may connect further? Thank you.
1664573354
1
literally the biggest scam and waste of money ever. everything here is not worth it. dirty & outdated rooms. not worth it
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