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Menudrive
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Menudrive reviews
Information about Menudrive
4,27
86 reviews
The opinions come from external websites
Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURZaHZhUVJnEAE!2m1!1s0x0:0x192b4544627dd8ad!3m1!1s2@1:CIHM0ogKEICAgIDYhvaQRg%7CCgwIktjR5gUQ8OTm0gE%7C?hl=en-US
Christian Matos
google
https://www.google.com/maps/place/?q=place_id:ChIJG0eggtQfyYkRrdh9YkRFKxk
1
Bad customer service Ive had it for a couple months Ive been through a couple online services and this by far has been the worst We had to do all the work to get it set up and there was also mistakes on our online menu that they never came around to fixing I do not recommend this to anyone else If I could give this a negative star review I would
1591373392
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURjcXNhMXZ3RRAB!2m1!1s0x0:0x192b4544627dd8ad!3m1!1s2@1:CIHM0ogKEICAgIDcqsa1vwE%7CCgwI0Nzp9gUQ-L3UsQM%7C?hl=en-US
Angelo
google
https://www.google.com/maps/place/?q=place_id:ChIJG0eggtQfyYkRrdh9YkRFKxk
1
I signed up with Menudrive for my business over a year ago. They set up the site last year and all they had to do is complete the set up process and go live. I contacted them multiple times over the course of 3 months by phone, email, and facebook with no response. I finally gave up. They dropped the ball badly. During these time where we really needed the online ordering capability, I couldn't get them to even call me to finish the set up process and go live. My business suffered greatly. I highly recommend looking elsewhere for online ordering options.
1526227543
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURnX2N6enVRRRAB!2m1!1s0x0:0x192b4544627dd8ad!3m1!1s2@1:CIHM0ogKEICAgIDg_czzuQE%7CCgwI18Th1wUQwK7CxAM%7C?hl=en-US
Skrimp Shack
google
https://www.google.com/maps/place/?q=place_id:ChIJG0eggtQfyYkRrdh9YkRFKxk
5
We recently added online ordering to our stores and went with Menu Drive. Adrian has been extremely helpful and knowledgeable in getting the job done. We are extremely happy with our decision of going with this company
1655136692
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNPcWIzZ0FnEAE!2m1!1s0x0:0x192b4544627dd8ad!3m1!1s2@1:CIHM0ogKEICAgICOqb3gAg%7CCgwItMOdlQYQ8OKUsAM%7C?hl=en-US
Mike McCabe
google
https://www.google.com/maps/place/?q=place_id:ChIJG0eggtQfyYkRrdh9YkRFKxk
Hi Mike, you are an invaluable member of our team, and we would not be where we are without you! Thank you for your kind words.
1655222751
5
I have worked for MenuDrive for 3 years and it's truly been one of the most rewarding experience of my life. MenuDrive has always been a fun place to work and I feel challenged every day to make things better for our customers. There have always been opportunities to grow and to move upward in the company and it really has been true that if you show up everyday with a positive attitude and a driven work ethic, then the sky is the limit. I love the company and the people I work with and cannot say enough about what MenuDrive has meant to my personal and professional growth. Having worked in the restaurant space for my entire life, it's very important to me to understand what our customer's need and what I can do to make their lives easier.
1600809599
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURDNnEzYm1RRRAB!2m1!1s0x0:0x192b4544627dd8ad!3m1!1s2@1:CIHM0ogKEICAgIDC6q3bmQE%7CCgwI_9Sp-wUQ4N29uQI%7C?hl=en-US
Allyson Keller
google
https://www.google.com/maps/place/?q=place_id:ChIJG0eggtQfyYkRrdh9YkRFKxk
Hi Allyson. We are very sorry to hear that your experience has been less than satisfactory. We try to always exceed our customer's expectations but it sounds like we missed the mark for you. We know we can do better and we have thousands of happy customer's that will say the same. The MenuDrive Team would like the opportunity to make it up to you and get things back on track. We wanted to reach out to you directly but when we looked up your name in our database and support files, we could not find any record of you. Perhaps you are using an online alias? Please email the head of the success department at [email protected] and he will make sure to get all of your needs addressed and get things back on track. We are looking forward to hearing from you and resolving your issues. Thank you
1600880356
1
DON'T DO IT!! This company is absolutely awful. Let me list all the reasons that back up my statement: The offerings they have in the info on their site is a lie, they do not respond to customer service emails even though they promise to do so within 1 business day, customer service is A JOKE. I was on the phone for an hour with a customer service rep who had zero understanding of their software and answered my questions with information irrelevant to the question I asked. After an hour I asked to speak to a supervisor. This supervisor was just as ignorant about their services as the other representative who transfered me. This business is unprofessional, advertises untruthfully, and an absolute waste of time and energy. I hated having to even give them 1 star. Really wish I would have read their reviews before signing up. I hope you learn from my mistake!
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