Elex, Thank you for taking the time to provide us with feedback and make us aware of this issue. We apologize that this food delivery did not arrive. We set a high standard for ourselves and are truly sorry to hear that standard was not met in this interaction. We would like to better understand how this process failed so that we can work to resolve this issue. If you would be willing to discuss this further or provide us with any more feedback on how we can improve this process, please feel free to reach me personally at [email protected]. Stephen Van Gorp VP, Communications
1599857131
1
I've asked for a food box last week to be delivered last week, I am a disabled veteran, I waited all week I never received it never got a call, knock on door, no contact what so ever, the driver or someone reported they did, that is a falsehood since i3 stayed in my apartment the whole time.Today I stated sested in my front rom somce I called United Way, I also mentioned the trouble I've had before my food supply is now almost depleted, someone should have made sue it was handled correctly.. I've been on hold for thirty-five minutes trying to find who deliver for community kitchen, I am a disbetic, with food supply so low maybe two boxes. Anyone know a carity whho gives out paper gods i.e. paper toeel etc.
Tonya, Thank you for taking the time to provide us with feedback and make us aware of this issue. We apologize that this application process was frustrating and felt like a waste of time. We set a high standard for ourselves and are truly sorry to hear that standard was not met in this interaction. We would like to better understand which application process you are referring to so that we can work to resolve this issue. If you would be willing to discuss this further or provide us with any more feedback on how we can improve this process, please feel free to reach me personally at [email protected]. Stephen Van Gorp
1599856138
5
They helped me when I needed it the most.THank you.
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