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Benchmarkelectric
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Benchmarkelectric reviews
Information about Benchmarkelectric
4,21
24 reviews
The opinions come from external websites
Last update: 23.04.2025
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNCNFBYRVlBEAE!2m1!1s0x0:0x897f406e2fe52ace!3m1!1s2@1:CIHM0ogKEICAgICB4PXEYA%7CCgwI8PPnnAYQyOqtnwM%7C?hl=en-US
DARYL MOORE
google
https://www.google.com/maps/place/?q=place_id:ChIJ36oZF-adf4gRzirlL25Af4k
2
The Benchmark tech showed up 20 minutes late (this was a 2:00 appointment, NOT a 2-3 hour window). He sat in his truck for 10-15 minutes after that, even after I waived him inside and said hello. He was not even aware of our main purpose for calling, which was to inspect the entire house electrical system, find the issues and give us an estimate on that as well as a backup generator. He said he was only aware of the generator estimate(?!) and said “you need a service call for that.” I said “THIS IS the service call for all of it and he argued that the svc call was only for the generator estimate. I said there was “no point in him being here at all then.” After the time spent on arranging all this, a very detailed email which their appointments lady received before calling me and she was looking at the entire request when failing to provide that info to the tech. On top of all this, the tech was still talking on his phone when he was supposed to be talking to me, while he wasted my time sitting in his truck and even while walking up to supposedly talk to me, only putting the phone away when I said “they can let you handle your appointment, you’re already almost 30 minutes past your appointment start time. Very disappointing, and I feel like they should pay me for the hour of my time (and additional hours of my own work I missed to be here for him when he came to fix our electrical system) that they wasted. This is highly unprofessional and I will never call on them again.
1439325465
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Rachel Barton
google
https://www.google.com/maps/place/?q=place_id:ChIJ36oZF-adf4gRzirlL25Af4k
1
Terrible company! If they would have even tried to attempt any kind of customer service, I might not have been forced to write this review. HORRIBLE HORRIBLE HORRIBLE. Use anyone else and you will be happy.
1744908414
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNvNGZYd1pREAE!2m1!1s0x0:0x897f406e2fe52ace!3m1!1s2@1:CIHM0ogKEICAgMCo4fXwZQ%7CCgwI_uCEwAYQ-LK81gM%7C?hl=en-US
Tracy Wood
google
https://www.google.com/maps/place/?q=place_id:ChIJ36oZF-adf4gRzirlL25Af4k
5
Benchmark Electric has been a game changer! It is everything we were looking for, and Scott delivered INCREDIBLE customer service!! His honesty, knowledge, and willingness to help my family with our generator was a GRAND SLAM!!! We got quotes from multiple companies. Benchmark beat them all. Getting a generator system put in can be a costly purchase. We were EXTREMELY pleased with the affordability of this project from Benchmark!!! Thank you 🙏 Benchmark & Scott for a job well done!!!!!
1745189703
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNvcjlubElREAE!2m1!1s0x0:0x897f406e2fe52ace!3m1!1s2@1:CIHM0ogKEICAgMCor9nlIQ%7CCgwIx_aVwAYQqJmowgM%7C?hl=en-US
McCown Smith
google
https://www.google.com/maps/place/?q=place_id:ChIJ36oZF-adf4gRzirlL25Af4k
5
I was very pleased with Benchmark’s work and installation process.
1554143784
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNZdUlpM2h3RRAB!2m1!1s0x0:0x897f406e2fe52ace!3m1!1s2@1:CIHM0ogKEICAgICYuIi3hwE%7CCgwIqLSJ5QUQ4Mr6iAM%7C?hl=en-US
Ric Folk
google
https://www.google.com/maps/place/?q=place_id:ChIJ36oZF-adf4gRzirlL25Af4k
1
i was attempting to get a generac generator fixed and called benchmark. I live about an hour from the location and they sent a gentleman out to check it out. He did some work and said it was fixed. The next day the generator would not start. They sent him back out. He didn't have an extender for his oil pressure guage so I went and borrowed one from a neighbor. He suggested I buy a new oil sensor and try to fix it. I went online and ordered the sensor and installed myself. No oil pressure. They sent someone else out and he called Generac and said I needed a new motor or generator. The generator had less than 100 hours on it. All is well until I receive a bill for $685. I called them and they returned the call. Said all charges were warranted. Would not apply to new motor or machine. I sent check. Very unsatisfield
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