Five years ago, I spent months looking for the perfect couch, and I found it at BoConcept. In those 5 years, every guest has made a comment about it: how sleek it is yet comfortable, followed by "what brand is this?" The couch has held up remarkably well over time with heavy use. Recently, movers lost one of the feet. I reached out to BoConcept and they gave me outstanding customer service by scouring their warehouses internationally to find a part for my discontinued couch. They gave me updates at every step of the way and when I arrived in store to pick up the part, they were friendly and knew exactly what I needed. When I got home and opened the box, I noticed that they even gave me spares. They'll be my first stop for new furniture in the future.
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