The hockey department needs to work on their customer service manners, starting with upper management. Disappointing to have spent thousands of dollars to be treated poorly. Take your business somewhere else!
Been skating at Kettler for years. Med Star takes over and decreases the public skate time by a 1/3 while doubling the price. They also make you jump through hoops by creating an online portal and signing your life away just to come skate for an hour on Saturday night. RIDICULOUS!!!
I love this place just like I love the caps. Only thing I can ever complain about is when they close the team store before closing hours, sometimes 30 minutes prior to closing. I swung by yesterday 12/23 since their Instagram said it was open until 8 and so did their door, team store was closed at 7:30PM. That was disappointing but it is what it is. GO CAPS
The one star is specifically for the pro shop. I've tried to get my skates sharpened twice and the gentleman (I use that word very loosely) with the glasses has been rude and told me both times I'm too late. Despite the fact that I arrived 20 minutes before close. I even called the second time. Mid as well say the pro shop closes at 10.
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.