Very dissapointed at this people. I requested a quote and design (wood look alike vinyl wrap with gold letters) 3 weeks ago never got a call,email or a reponse. I called them several times to ask the status and they said they will call never did. Kept lying or forgetting. Very unprofessional. Bad customer service
Seven Unfortunately I don't remember having the pleasure of working with you. Perhaps you can post a photo of the job to jog my memory. We always strive to provide excellent customer service and would appreciate it if you might let us know where we fell short, or feel free to contact me directly so that we can address your concerns.
Thanks John for your help with our hotel monument sign. It looks great! John and his crew installed a total of 6 faces onto our monument sign, replaced the lighting inside with LED lights, and he painted the boxes that hold the signs. John and his team worked with me to get the the perfect design image for our sign it was a smooth process. We had a few hiccups due to COVID-19 related install issues but that is nobody's fault. We appreciate you John for your honesty and your work. We will be referring anyone we know that needs signs or graphics to you. Sincerely, Stanford Inn & Suites Anaheim
Excellent shop and staff. I am from another shop and needed some vinyl and they were very welcoming and accommodating, really helped save my project. Their shop is extremely clean and organized, their staff greeted me and offered me water, and I felt very welcome. Really recommend the team at Focus.
Thank you for your review Jimin. Please let us know how we could have earned 5 Stars. We pride ourselves in providing high quality signs at affordable prices and in a professional yet friendly manner.
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