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Toptiercakescleveland
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Toptiercakescleveland reviews
Information about Toptiercakescleveland
4,90
62 reviews
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Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXb0xpZHR3RRAB!2m1!1s0x0:0xf1a4942750016de9!3m1!1s2@1:CIHM0ogKEICAgIDWoLidtwE%7CCgwIiJGwkQYQuLC1qAM%7C?hl=en-US
Tricia McGuire
google
https://www.google.com/maps/place/?q=place_id:ChIJ1a30_4aSMIgR6W0BUCeUpPE
Hi Tricia, I am so sorry if you felt my response on the phone today was annoyed. I take a lot of pride in my work and as we are a small family owned bakery I have a hand in every cake that is made. No one is perfect and if there is a problem we always want to do what we can to make it right. I know that the cake you picked up today was baked yesterday and frosted this morning. Since we bake everything fresh we do not have a freezer at the bakery, when you said the cake tasted like it had freezer burn I knew that could not actually be the problem. I was genuinely trying to figure out what might have happened and I do apologize if that came off rude or annoyed. We do make our buttercream with real butter so it does take a longer time to come up to room temperature then a whipped or shortening based icing, so the cake was probably still a little cold which would explain the texture you described. You did mention on the phone you have had our cakes before and enjoyed them and when I apologized to you for this experience not meeting your expectations you said it was not a problem and you did not want anything done about it, you simply wanted to let me know what had happened. I told you I appreciated your call and would check the batch of buttercream I had made this morning to insure that there were no issues. I am very sorry you were not satisfied with your cake and I would be happy to discuss this with you further. Ashley
1647059427
1
I purchased a cake for a friends birthday. We had it sitting out for about an hour and a half. There was a very strange, freezer burnt flavor. I called the store to let them know. The reply was that I shouldve had it sitting out longer during the winter months and that since they didnt have a freezer it couldnt of had a freezer burnt flavor. It clearly had a flavor of being refrigerated for a very long time and not covered. It was not fresh at all and not at all what we expected. The cake inside was fine but everybody took off the frosting. The owner was very annoyed and didnt even apologize. I would never recommend this place nor will I or any of our friends go there again.
1632973613
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2cnFQQkVREAE!2m1!1s0x0:0xf1a4942750016de9!3m1!1s2@1:CIHM0ogKEICAgID6rqPBEQ%7CCgwIrebUigYQqO_RjwM%7C?hl=en-US
Emily Foote-Huth
google
https://www.google.com/maps/place/?q=place_id:ChIJ1a30_4aSMIgR6W0BUCeUpPE
Thank you again!
1633005239
5
Top Tier Cakes deserves more than five stars for their outstanding cake and service. I found them here on the knot after I procrastinated on booking our wedding cake. During an especially busy wedding season, they were willing to squeeze in our cake order even though they were already booked for the season. The cake itself was beautiful and the best tasting cake I've had. We've had dozens of wedding guests rave about the cake and ask who made it - some even texting us the next day to ask for the bakery's contact info. I know many of them will be calling Top Tier for their next cake occasion and so will we!
1600977641
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDeHFQdUVREAE!2m1!1s0x0:0xf1a4942750016de9!3m1!1s2@1:CIHM0ogKEICAgIDCxqPuEQ%7CCgwI6fWz-wUQyOfmtgM%7C?hl=en-US
Marissa Walczak
google
https://www.google.com/maps/place/?q=place_id:ChIJ1a30_4aSMIgR6W0BUCeUpPE
Thank you!
1600980768
5
Excellent cake! I recently started a new job up the road and wanted to find a bakery close by. Im glad I found Top Tier Cakes! Exceeded my expectations, my mom loved her birthday cake. It was not only beautiful, but delicious too. Ill be back!
1582321083
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURzaUlHWnZBRRAB!2m1!1s0x0:0xf1a4942750016de9!3m1!1s2@1:CIHM0ogKEICAgIDsiIGZvAE%7CCgsIu5vB8gUQuKr2HA%7C?hl=en-US
maureen b
google
https://www.google.com/maps/place/?q=place_id:ChIJ1a30_4aSMIgR6W0BUCeUpPE
Thank you!
1582335069
5
I ordered a cake from them for our Son's birthday. He is a huge Ohio State fan so they made it look like an Ohio State helmet. The look was great but I have ordered cakes from bakeries before so I was not expecting much in flavor. The cake tasted even better thanbit looked. Would highly recommend this bakery to anyone.
1484223145
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNRb0tMbWlnRRAB!2m1!1s0x0:0xf1a4942750016de9!3m1!1s2@1:CIHM0ogKEICAgICQoKLmigE%7CCgsIqeXdwwUQwIaZbQ%7C?hl=en-US
Betty Quimby
google
https://www.google.com/maps/place/?q=place_id:ChIJ1a30_4aSMIgR6W0BUCeUpPE
5
Ashley Joslin is beyond talented in her artistry. Her cakes are always moist and full of flavor. I highly recommend stopping in the shop and trying her vast array of cupcakes, tarts and other treats in the pastry case and see for yourself!
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