Glad you liked the bagels. Thank goodness we were very busy and try our best to serve everyone.
1664727487
2
Bagels were ok, my mom and I felt like we were bothering the staff we did talk to. It was almost like having a polite argument with the person taking out order. The entire time ordering and seeing others order was very disorganized.
Hi there. Im trying to get to the bottom of this and I dont ignore any complaints from customers or employees. Im looking for your order can you give me a time and name on your Order please Thanks Robin. Owner of Verdae location Hi there Vu I have looked at all 265 orders we had and dont find your order anywhere unless its under a different name.. After speaking with my Entire Staff we had 1 chowNow order for a LEO that we canceled - customer came in we fixed his order and of course we had to make the LEO The man was very understanding as he saw how busy we were.. If youd like to call and talk with me Im sure we can fix the wait time Again. Thanks. Robin Greenfield- owner
1660503479
1
Over 35min wait for a single scrambled egg bagel with unapologetic employees who clearly forgot to make the order, I would never come back! Apologize to your guest for your mistake instead of making them feel like I was being a Karen If the owner is anything like his/her employee, they will probably try to sweep this review under the carpet and ignore it like I was ignored!
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