Cornersframes reviews

1440185845

Crystal Bagby

google

Hi Crystal. I'm not sure you have the right place. There are no women working here. Sorry for your bad experience with my competition though. :/

1657640742

1

Went in to find out about pricing and procedure; I'm new to getting art work framed. I waited a few minutes until finally a lady appeared from the back and quite frankly, acted like I was wasting her time. She was rude, pretentious and seemed as if she didn't want to be there. Not a good first impression. I will not be back.

1559255160

Carlos Calderon

google

3

Es agradable

1602256543

Julie Little

google

5

I have used Brian for many many years and have referred a lot of my Photography clients to him. He always does a great job and he is great at helping you find something you love inside of what you can afford. Framing a photograph or a piece of artwork for your home should be fun and exciting. Dont trust your artwork to a franchisee store where they are not connected to how much that piece means to you. It will be hanging in your home for a very long time it needs to be perfect.

1445289273

Jeff Smith

google

5

Brian is hands down the BEST framer in Central Florida. I have shopped numerous framers in the area and Brian stood out among all of them in a strong way. His knowledge base and passion for the business is truly evident and he is without a doubt a master of his craft. Not only does he try his best to work with you on price, but the QUALITY and the meticulousness that he puts into his work is unmatched. Whether it is a Captain America poster, a diploma frame, or a professional art piece, Brian puts in very hard work to every one of his projects and that is why he stood out and will gain my business every time-you wont find that with anyone else. I have gotten multiple pieces done here and I HIGHLY recommend Brian to anyone who wants any type of custom framing done and feel 100% confident in telling you that you will be more than satisfied. THANK YOU Brian for your great work!

1366307119

Cristina Cambo Wittman

google

Christina and her husband are a very nice young couple who have used my store before. In this particular instance, Christina was having her parents over for dinner that night and didn't want them to know she had broken the glass on her graduation gift. The limited edition lithograph was purchased by her mother and given to Christina as a gift. She asked me to replace the glass that same day - in time for supper. The broken glass had scratched a 3 inch section of ink off of Christiana's lithograph. Christina was visibly upset. Initially she asked me if anything could be done to fix it, then changed her mind and said to "just leave it alone". I have had much success in 15 years of repairing similar scratches to where they are barely visible. I tried to "wow" Christina by filling in the broken ink. After carefully filling in the area of broken ink, I then used my clean, soft shirt to wipe the excess from the print. In the purple section, it was almost perfect. But in the red section, something astonishing happened to the ink. It started to turn a slight greenish tint and fade a little (I have since learned by consulting with a conservator that this could have been a chemical reaction to the fabric softener used to clean my shirt). Christina is 100% right! I should not have touched her artwork and I should have left the scratch as-is, but I wanted to do something extra special for my customer. I did not spray any chemical on the effected area, and the paper is not compromised. I had told Christina that I stopped working on the area because I feared it would compromise the paper to work on one spot too long. I also told her that I replaced the glass (of course for free) so she could take the piece home and show her parents and consult them on what steps should be taken next. I offered some solutions. I have offered to replace Cristina's Limited Edition print and I'm actively searching for a replacement (although I realize the Edition number would not be the same. I have contacted an art dealer (who buys/sells art with Sotheby's) who valued the piece at approximately $100-150 but I'm fairly certain that Christiana does not want cash as a replacement - she has made the sentimental value very clear. I contacted a trusted Paper Conservator that has over 25 years of extensive experience restoring Audubon Pages, Andy Warhol Prints, and Historical American Documents. I offered to send this lithograph to this conservator and pay the entire cost to completely repair the piece knowing it would cost me more than double the cost of a new one. Christina asked me what I would do. I told her that if I were in her shoes, I would allow the conservator to repair the piece and if I still wasn't 100% happy, then we could pursue other avenues. Christina said she would let me know, but instead she posts this review? Ultimately I'm embarrassed by what occurred, but I honestly don't know what I could have done any better to rectify this situation. Attempting to repair the existing damage was not out of a lack of respect for her or her belongings as she perceives it; It was out of compassion for an upset customer on the day of her dinner party. Christina can be confident that I will not make that mistake again - I will recommend a conservator in the future instead of attempting a free "fix". By no means should this be used to judge my framing ability! I truly am a great framer and do care for my customers regardless to what Christina must be feeling right now.

1367545973

2

TERRIBLE and DISASTROUS experience. They destroyed an extremely sentimental, rare, and valuable piece -- a rare lithograph by a famous Spanish artist, which was signed by the artist and had been a law school graduation gift from my parents. I went Corners Custom Framing solely to have the glass of the frame replaced, as unfortunately, it had cracked during a recent move. As a result of the glass cracking during the move, the lithograph itself had an extremely minor, hairline scratch near the bottom corner of the piece. It was barely noticeable. I pointed this scratch out to him at the shop, but I specifically asked him NOT to do anything other than replace the glass. I explained the sentimentality, value, and meaning that this piece has for me (not that it should make a difference -- all pieces should be treated with care). Instead of doing the one thing he was supposed to do, Brian decided to try his hand at restoring the artwork himself, despite the fact that he does not have the training to do so. WITHOUT MY KNOWLEDGE OR PERMISSION, he attempted to fill this minor scratch in with pastels, and then admitted to wiping the excess pastel off the lithograph with the inside of the navy blue polo shirt he was wearing. In doing so, he discolored the lithograph and made the damage MUCH worse and more widespread. In his attempt to repair the damage he had done, he tried a number of things -- adding more pastel, taking away color, spraying some sort of solution all over the area, and rubbing the lithograph using so much force that he spread the damage, scraped through the layers coloration of the lithograph, and compromised the paper itself. My piece is completely ruined, and I am heartbroken. I shouldn't even have to instruct a framer to not mess with the artwork itself! But I did anyway, and it it didn't even matter. The fact that he took such extreme liberties without my permission to mess around with my art (knowing how meaningful it was to me!), demonstrates how little respect he has for his customers' wishes and for their valued art. This total disregard, compounded with the fact that he did not have the knowledge or training to fix the damage, but decided to just take a stab at it anyway, makes me sick. I will NEVER go back to this place again.