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Zylstrahd
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Zylstrahd reviews
Information about Zylstrahd
4,55
100 reviews
The opinions come from external websites
Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM2dUlmRXV3RRAB!2m1!1s0x0:0xf8dc8b16e1117e0f!3m1!1s2@1:CIHM0ogKEICAgIC6uIfEuwE%7CCgwIi7aziQYQ4OWK1wI%7C?hl=en-US
Melissa Meester (Melissa Jasper)
google
https://www.google.com/maps/place/?q=place_id:ChIJgSyeZBtw7ocRD34R4RaL3Pg
Hey Melissa, We're sorry that you had a less than perfect experience with our sales staff, thank you for taking the time to let us know! We treat all comments and criticism as potential for growth. We have passed your comments along to our growth and development team to make sure that your next experience with us is 5-Star worthy. Please feel free to reach out to our General Manager, Andy Morgan, by calling 515-232-6223 if you have any further questions or concerns Don't forget to follow us on social media to keep in touch! Facebook: https://www.facebook.com/zylstrahd/ Instagram: https://www.instagram.com/zylstrahdames/?hl=en Twitter: https://twitter.com/ZylstraHDAmes
1630430494
3
Sales people are just a little too pushy! They don't really ask if u have questions and leave u to shop they push for the sale makes them look money hungry.
1656540150
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURPbkt5aDVRRRAB!2m1!1s0x0:0xf8dc8b16e1117e0f!3m1!1s2@1:CIHM0ogKEICAgIDOnKyh5QE%7CCgwI9pfzlQYQiJy4qwM%7C?hl=en-US
Brian Thompson
google
https://www.google.com/maps/place/?q=place_id:ChIJgSyeZBtw7ocRD34R4RaL3Pg
Brian, we are bummed to read that you have had less than stellar experiences at our dealership. It looks like we havent done business together since 2019. If you have come in since then, please feel free to contact me here at the store to explain the situation. We value your opinion and I want the team to grow from this horrendous news of us not hitting the mark. We pride ourselves on being the best and if we miss the target I want to know about it so it does not happen again to anyone. Andy, General Manager. 515-232-6223
1656543066
1
Twice been in to Zylstra... Twice been treated like an unvalued customer. Save yourself the headache and drive to the Barn in Des Moines or Harley of Carroll. Done tons of business at both places, way better customer service.
1624411166
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNxei1tVE1REAE!2m1!1s0x0:0xf8dc8b16e1117e0f!3m1!1s2@1:CIHM0ogKEICAgICqz-mTMQ%7CCgwInpjKhgYQuMLPzQE%7C?hl=en-US
Greg Jones
google
https://www.google.com/maps/place/?q=place_id:ChIJgSyeZBtw7ocRD34R4RaL3Pg
Thank you so much for the review, Greg! We hope you love your new bike! Ride Safe! Don't forget to follow us on social media to keep in touch! Facebook: https://www.facebook.com/zylstrahd/ Instagram: https://www.instagram.com/zylstrahdames/?hl=en Twitter: https://twitter.com/ZylstraHDAmes
1624467537
5
Great experience dealing with Zylstra HD on the purchase of my 2007 Heritage Classic. The entire team at Zylstra is first class.
1609526107
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURTLWZMTm5RRRAB!2m1!1s0x0:0xf8dc8b16e1117e0f!3m1!1s2@1:CIHM0ogKEICAgIDS-fLNnQE%7CCgsI29a9_wUQsM7OIQ%7C?hl=en-US
oatt410
google
https://www.google.com/maps/place/?q=place_id:ChIJgSyeZBtw7ocRD34R4RaL3Pg
Not to mention a snow storm was brewing as we got your bike finalized! Glad you guys had a great time! If you're ever in Iowa again stop on by! Don't forget to follow us on social media to keep in touch! Facebook: https://www.facebook.com/zylstrahd/ Instagram: https://www.instagram.com/zylstrahdames/?hl=en Twitter: https://twitter.com/ZylstraHDAmes
1609601369
5
Outstanding people in this dealership. Ive own a few Harleys, all from different dealerships but never had the great experience I had at Zylstra HD. Drove from Texas to see the bike I wanted, Adam and everybody went above and beyond to help me with the process in the middle of a snowstorm!! Extremely grateful to them!
1622047921
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNxdUtmby1RRRAB!2m1!1s0x0:0xf8dc8b16e1117e0f!3m1!1s2@1:CIHM0ogKEICAgICquKfo-QE%7CCgwIsfm5hQYQ-M_JjwE%7C?hl=en-US
John Bookout
google
https://www.google.com/maps/place/?q=place_id:ChIJgSyeZBtw7ocRD34R4RaL3Pg
1
If they were upfront and honest about the condition of a motorcycle when asked over the phone, it would have saved a 4 hour one way drive. I specifically asked if the bike looked like it had been dropped. The response was "I don't know". After arriving I immediately see resin on a fairing and heavy scratches on both sides. It not only was clearly dropped, but slid. Also trying to sell me on different bikes after was a treat. I didn't even see the person I had been talking to, but they had someone else deal with me. Did not try to explain their point of view which all told, tells me I was purposely deceived.
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