Hi imcool711, Thank you for your feedback. I understand you ordered a pizza from us that was not to your liking. I'm sorry about that. Quad cities style pizza is a unique kind of pie, and sometimes isn't for everyone's palette. Did you feel the sauce was bland or the ingredients that were on the pizza? I will address the issue of you feeling there was too much cheese on the pizza. We do offer an option for light cheese. If you think the pizza is not for you, we also offer signature salads, and have over 70 menu options if you want to build your own. Please feel free to reach out with any additional feedback, so that we could fix these issues and prevent further bad experiences with our guests. Best, Owen Gallalee, manager, [email protected]
1664328417
1
This pizza is not good very bland and too much cheese way better spots in Chicago
Hi Hannah! Thank you for taking the time to leave us this feedback! I'm sorry to hear that you weren't a fan of our Quad Cities Style crust, but am glad you enjoyed our salads. If there is anything that I can do to make your next experience a great one, please reach out to me at [email protected] to let me know. Thank you! -Sarah, General Manager
Cheers to you, Alex! Thank you so much for not only choosing to dine with us, but also for taking the time to leave a great rating. We hope to see you soon! -Sarah, Assistant General Manager
Hello Simon Unthan, Thank you so much for your five star review! I am happy to hear you enjoyed your guest experience with us. Here at Roots Handmade Pizza we strive to create a cozy atmosphere with quality comfort food that you would find at any hometown family pizza restaurant. Speaking of our patio, we are about to start the search for our patio pizza pup of the year! Follow @rootspizza and @patiopizzapups on Instagram for more information. Feel free to reach out with any other feedback or questions. Owen Gallalee, Restaurant Manager, [email protected]
1650420144
5
Great neighborhood spot for some Quad Cities style pizza (check out their mozzarella sticks too). Staff was friendly and engaging. We sat on their outdoor patio, its dog friendly!
Hi Suman, Thank you for your feedback. If you could elaborate a little about what items you tried that would be appreciated. Our pizza dough does contain a malt syrup which gives it a bit of a nutty and semi sweet flavor. It is one of the unique characteristics that makes up Quad City style pizza. Please reach out with any additional comments or feedback. Owen Gallalee, manager, [email protected]
1661641629
3
Bit sweetie
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