My experience was horrible! Honestly. I paid cash for an embroidery order of my custom design of (8) knit hats. The order took 3 weeks to recieve, at which time I was told "Sorry I just Forgot About You!" Even though I was patient and assumed my order took lower precedence than larger orders, but No! They just forgot. My 8 hats were rushed to me by a kid (yes a kid) quickly and sloppily operating an expensive and large machine which he later told me was not his primary job. "I really do the screen printing bro." Needless to say I was patient but I was disrespected on top of the service being trash. Its sad I work for my money. A refund was denied to me by the owner
Very unprofessional, long turn around , tells you one time and it be another, over runs. Attitudes and bad customer service inquiring about your product. Waited weeks for things and some were still done wrong. Went back a second time same things happen, they had my clothes for 2 weeks with the same unprofessionalism and was told they wouldn't start my clothes after i left a bad review the day my clothes were the last business day to be done and they wouldn't start until I took it down.
Called The Embroidery Store to inquire if they could do an embroidery job in 1 day and they did an excellent job, very professional and kept to his word. Thank you Furqaan for a job well done. Will definitely recommend your services.
Sorry about the disappointment Mary of the placement of the name. We pride ourselves on great work and customers being completely satisfied. We would like to extend you another discount on the next order you place with us.....
1548434080
3
I hand knitted a baby blanket that took me 2 months and I needed the baby name embrodided. I found this place I picked it up and the name was in the wrong place it was a huge disappointment. The font was nice but it hurt and the guy gave me 5$ off but still was very upset!!!!!!!!
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