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Knifecenter
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Knifecenter reviews
Information about Knifecenter
4,08
63 reviews
The opinions come from external websites
Last update: 11.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHaGFqNHh3RRAB!2m1!1s0x0:0x58cc17acfa550254!3m1!1s2@1:CIHM0ogKEICAgICGhaj4xwE%7CCgwIp8qLjAYQwOX-ogE%7C?hl=en-US
Barbara Vega
google
https://www.google.com/maps/place/?q=place_id:ChIJObGQSarGt4kRVAJV-qwXzFg
Barbara, The Knifecenter is largely an on-line shopping site offering as large a selection as possible to people around the world. That has been the business model from the beginning although we have walk in sales as well. During the Covid pandemic, we worked very hard to keep everyone safe. Walk-ins were eliminated, I am sorry to say, but it was necessary. As things loosen up, we will have more availability to local customers, but we will always take our employees' safety as our primary consideration. I sincerely hope we can win your business back in the future.
1644703696
1
You can NOT shop here. It is online only and they make you stand outside.
1609881491
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNpenFXdDlBRRAB!2m1!1s0x0:0x58cc17acfa550254!3m1!1s2@1:CIHM0ogKEICAgICizqWt9AE%7CCgwIk6_T_wUQ0LrwwgE%7C?hl=en-US
Richard Latker
google
https://www.google.com/maps/place/?q=place_id:ChIJObGQSarGt4kRVAJV-qwXzFg
I am sorry for your less than excellent experience. I can assure you that we do not recycle returned items and everything should reach you in new and perfect condition. If it does not or there is any issue, our excellent customer service will make it right. Although everything we offer is not necessarily in stock at any given moment, we have many sources and so we do estimate delivery times if an item is not on our shelf. We do a pretty good job of estimating when we will be able to get the item in and ship it out, but sometimes it can be wrong and a manufacturer does not produce something when they should. Our prices should all be competitive and never "wildly overpriced" and, if something is, please bring it to our attention and we will correct it. We pride ourselves on our customer service and this excellence is attested to in other reviews. We try to accommodate all of our customers and succeed the vast majority of the time. Some customers, unfortunately, will not be satisfied. We will continue to try as hard as we can and our ranking by Newsweek as a top ecommerce site and Internet Retailer's inclusion of Knifecenter in its top 1000 ecommerce sites does testify to our success. We hope you will be happier in the future.
1604353240
3
I am an avid knife collector, and I've done a great deal of business with Knife Center, though I've had to restrict purchases after some systemic problems became too obvious to ignore. The company has an excellent website well worth perusing. The selection is enormous, and the presentation of each listing is robust, with good photos. They almost always include must-have info, like country of origin and blade steel. Alas, the company also has some sort of drop-ship business model in which they offload all their inventory risk onto the consumer. Much or most of what they sell isn't actually in stock. I've ordered knives listed as "available in two to four days" and waited months for them to arrive. And many of those knives they do have in stock do not seem to be handled and stored properly. I have received an extraordinary number of crushed, torn or otherwise damaged boxes. Boxes that should be sealed by the manufacturer have arrived open, meaning KC is recycling their returns into the retail stream rather than returning them to the manufacturer --- maybe because their wholesale purchase arrangement does not allow for it. Pricing here is hit -or-miss --- competitive on some items, wildly overpriced on others. Always check other retailers before you buy.There is a reward system. It is fiddly and time consuming to redeem anything (you first have to purchase virtual "cards" with your points, then redeem those), but it is reasonably generous. Customer service is about average, and the return system functions. Returns aren't exactly easy, but in the end I was able to return two or three items on the strength of emails with photos demonstrating the problem, and I was provided with return shipping labels each time. All told, I suggest that you visit the website and shop, but shop cautiously.
1426261012
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNna0ppRGVREAE!2m1!1s0x0:0x58cc17acfa550254!3m1!1s2@1:CIHM0ogKEICAgICgkJiDeQ%7CCgsIlIiMqAUQgI_8Ug%7C?hl=en-US
kyle williams
google
https://www.google.com/maps/place/?q=place_id:ChIJObGQSarGt4kRVAJV-qwXzFg
4
Knifes took a long tine to get-together because of problems with stock but after the payment. weent off my credit card it was at my door in. A week
1457325430
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBNElXZFFnEAE!2m1!1s0x0:0x58cc17acfa550254!3m1!1s2@1:CIHM0ogKEICAgIDA4IWdQg%7CCgwI9or0tgUQgPPxjQI%7C?hl=en-US
Gary Shepard
google
https://www.google.com/maps/place/?q=place_id:ChIJObGQSarGt4kRVAJV-qwXzFg
5
I've got a few knives from y'all in the past love ur collection y'all have.and prices. I'm amazed u have Emerson.
1588399056
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNjajhMUzlnRRAB!2m1!1s0x0:0x58cc17acfa550254!3m1!1s2@1:CIHM0ogKEICAgICcj8LS9gE%7CCgsI0Je09QUQ0NDFQw%7C?hl=en-US
hiro 360
google
https://www.google.com/maps/place/?q=place_id:ChIJObGQSarGt4kRVAJV-qwXzFg
1
Mail order, Creca order The next day, the same amount was paid twice at the same time and at the same time. I sent an email immediately but did not receive a reply I finally copied the email of the card company and replied, one said that I paid off and the other refunded, but when I contacted the card company I was leaving It will be refunded properly It seems that it will be automatically refunded after 60 days because the procedure has not been completed! If you are shopping from Japan, please do not buy at this store. Recommended for other knife vendors. I don't know what to do if I buy at such a messy store. Other companies are very kind, so I took care. I was surprised to see many online reviews and many comments from Star 1. The knife was delivered today. The blade has many scratches and is widely used. This store is openly harassing Do you think the second-hand goods will be shipped to Japan so you can use them? I won't buy it anymore! 通販で注文してクレカで注文 次の日二回同じ金額で時間を空けて決済されました直ぐにメールをしたが返答無しカード会社のメールをコピーしてメールしたらやっと返信有り一個の方は本決済されもう一個の方は返金処理したと言う けどそのまんま放置されカード会社に問い合わせた所ちゃんと返金手続きが出来ていないので60日間後に自動返金んになると言われた 日本から買い物される方はこのお店では買わない方が良いと思います他のナイフ販売会社をオススメしますこんないい加減なショップで買うと何をされるか分からないです他の会社はとても親切なお店ばかりなので油断しました 口コミがネットで出てきますので見て下さい星1のコメントが沢山出て来てビックリしました この店ではもう絶対買いません
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