Brand Junkie doesn't even deserve one star. My company has had one of the worst customer service experiences ever with them. After ordering items for an event that were never delivered, more than a month has gone by without any response from their Director of Sales and Marketing to numerous emails and phone calls of us following up on the status. At this point, we obviously would never consider giving them any of our business again because of how badly they failed with our last order. Issues come up and delays happen, but the lack of concern and professionalism shown by ignoring our inquiries for status updates is not excusable. They may have lost $10K on one order, but they also lost a customer for life who's annual spend on promotional items exceeds the revenue of most small companies.
Product and ownership is very out of hand. Owner does not know how to own a business. He goes into the business next door and yells at employees for doing their job and fires them because they are defending themselves. I DO NOT RECOMMEND GOING TO BRAND JUNKIE FOR PROMOTIONAL PRODUCTS OR GOING TO MAIN SQUEEZE CYPRESS if the owner mark is there. You will have a terrible experience along with the employees working at main squeeze have no more than 2 months experience with one being a minor still trying to claim he is manager and telling others what to do when he doesnt do his job correctly. 0/10 recommended.
Every time I have worked with Corporate Outfitters, they have gone above and beyond! They always have super creative designs and really work with you to find the best options for what you are trying to achieve. I have always recieved all my orders on time and they are the nicest people to work with! They take the stress out of the day to day task of company orders.
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