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Kendalltoyotaofanchorage
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Kendalltoyotaofanchorage reviews
Information about Kendalltoyotaofanchorage
4,38
100 reviews
The opinions come from external websites
Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPbVphb0VREAE!2m1!1s0x0:0x980c387a86282dc7!3m1!1s2@1:CIHM0ogKEICAgIDOmZaoEQ%7CCgwIq5uklgYQqNTmkQE%7C?hl=en-US
Brandon F
google
https://www.google.com/maps/place/?q=place_id:ChIJM8DLQiWWyFYRxy0ohno4DJg
Brandon, we regret to hear that your experience with us was not a more positive one. Our staff have tried to reach out to you directly without success. At your earliest convenience please give us a call directly at 907-257-3870. Thank you.
1657742487
1
Stephanie, who works in the service department, is extremely rude and unprofessional. This is the second time I have interacted with her. Both times, her lack of customer service and palpable hatred for her job, hung heavy in the air. We brought our car in for 30K service and also had trouble with a tire. While at Kendall they found, and plugged, a small puncture. I asked Stephanie if they carried the same tire, as we were interested in having the tire replaced by Kendall. Her response was, "I don't know, I wasn't your service advisor. You'll have to call back tomorrow when they are here." This individuals lack of any assemblance of decent customer service will make me avoid this Kendall Toyota, as well as any other Kendall associated business in the future. Please check in with Stephanie because she really does not seem to be doing well
1657568922
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURPN2FXYW9BRRAB!2m1!1s0x0:0x980c387a86282dc7!3m1!1s2@1:CIHM0ogKEICAgIDO7aWaoAE%7CCgsImv2xlgYQgNroeg%7C?hl=en-US
B. F.M
google
https://www.google.com/maps/place/?q=place_id:ChIJM8DLQiWWyFYRxy0ohno4DJg
Hello, our Parts Manager, Matthew Hawn, will be reaching out to you shortly to address your concerns regarding your vehicle. Thank you and we look forward to speaking with you.
1657742569
1
Ive tried to get in touch with the parts dept via calling, email and leaving messages. I never received calls or emails back after probably ten attempts. I had to order from the Lexus dealer out of Seattle because of this and pay extra for shipping. What a poor excuse of a business.
1655750053
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNPMl91aTBnRRAB!2m1!1s0x0:0x980c387a86282dc7!3m1!1s2@1:CIHM0ogKEICAgICO2_ui0gE%7CCgwIpfvClQYQiMjuqAE%7C?hl=en-US
Taylor Walker
google
https://www.google.com/maps/place/?q=place_id:ChIJM8DLQiWWyFYRxy0ohno4DJg
Thank you for your review. Were happy that you enjoyed your visit and are looking forward to seeing you again.
1655754571
5
Ivana is the best! Very helpful and lovely to deal with. She found me the perfect used car, and I love it. Everyone there was very helpful and friendly.
1660592540
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1blBtRk5BEAE!2m1!1s0x0:0x980c387a86282dc7!3m1!1s2@1:CIHM0ogKEICAgIDunPmFNA%7CCgsInMPqlwYQ6IuDRA%7C?hl=en-US
Peej Jones
google
https://www.google.com/maps/place/?q=place_id:ChIJM8DLQiWWyFYRxy0ohno4DJg
We couldnt be happier that Chad Smiley provided you with a great car buying experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
1660770977
5
Chad Smiley is the guy to see! Dude was so awesome, so fast, easy to talk to, and seemed to genuinely care for what he does and how it affects the buyer. He hooked me up with floor mats out of his own pocket because he noticed the car didnt have any, he just overall took excellent care of me and made the process simple and easy. If you go here, go to him!
1661457369
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1bGQ2NEpBEAE!2m1!1s0x0:0x980c387a86282dc7!3m1!1s2@1:CIHM0ogKEICAgIDuld64JA%7CCgsI2aefmAYQ-MP2Lg%7C?hl=en-US
Nikk C
google
https://www.google.com/maps/place/?q=place_id:ChIJM8DLQiWWyFYRxy0ohno4DJg
Thank you for taking the time to speak with our General Manager, Tim Toth. We look forward to working closely with you towards a resolution.
1661468088
1
If I could give zero stars I would. I dropped my 4runner off on 8/2 for diagnostics. As of today I still don't have my vehicle. No one will talk to me, I've left several messages for the Manager, Tim, no call back, and my insurance is getting minimal response from them if any. Did I say that while my car was there for diagnostics it caught on fire, yes fire and no one called to tell me. I had to call several time and found out later that day. so now my car rental coverage is about to max out and I am still without a vehicle because Toyota has not begun the repairs. They won't even talk to my insurance. The advisor, Stephanie is the rudest person I've ever spoken to. Kendall Toyota has gone downhill. They just hire anyone, no experience and the customer service is 0/10. How does a manager not call a customer to try to help or explain after a car fire. They also never called me to help with a loaner car either. I am officially retaining a lawyer. Kendall needs to be shut down. I have purchased my last 3 vehicles from Toyota, I can assure you that they have lost a loyal customer.
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