Unbelievably disappointed by the team here. I have made repeated requests for a call back (at least 6). After not receiving call backs or any show of interest i popped up in my spare car where I was Ignored again as everyone too busy (nice problem to have i suppose but doesn't help me). My request was simple, can you fix my car and when? I have been waiting over 4 weeks to speak to someone about this!! If your recovery truck driver couldn't collect, then i could have delivered but when?? I need to talk to them to arrange. Poor show, bad customer service.
We remember this company calling, due to the gentleman on the phone was very rude to our sectary. He was in a state of panic and wanted the work carried out right away, unfortunately due to high level of work we couldn't fulfill his needs. So we suggested to make his way over, while we sorted a quote out within the hour. Very sad to say the least for you to bring your frustration to our review page and twist it. Apologises for being a busy company! PLEASE CHECK OUT OUR FB PAGE AND WEBSITE FOR ALL OUR 5 STAR REVIEWS.
1505683582
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Very poor, very rude, call for a quote and get told too busy with another job to give you a quote, as you can imagine our customer was alarmed to hear this, we were told we would have to wait for an hour. When explained that the customer could not wait, we were told to calm down or come over and he would sort it out! Not sure if that was threatening behavior? But as a garage we will certainly be avoiding in future.
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