Update: upon going back to the correct associate, he immediately remembered the situation, apologized, and made it right. It was still an inconvenience, but I appreciate that he recognized the issue and corrected it. I had several lower receivers sent to this store, and they were recorded in the log book with serial numbers, manufacturer, everything. After waiting for the sheriff to issue purchase permits, I go back to pick them up, and they can't find them. Their only suggestion was to come back another time when a different associate would be there. Absolutely unacceptable service. You have $500 of my property in the back, and just because you're disorganized or incompetent I have to just "come back later"? Will not transfer from them again, would rather pay the extra money somewhere else.
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