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Bbmotors
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Bbmotors reviews
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4,61
100 reviews
The opinions come from external websites
Last update: 10.06.2022
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See example1654696917
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNPbXZXVXJRRRAB!2m1!1s0x0:0xa5b5d8aad29ee11b!3m1!1s2@1:CIHM0ogKEICAgICOmvWUrQE%7CCgsI1deClQYQ8NKNSw%7C?hl=en-US
Scott O
google
https://www.google.com/maps/place/?q=place_id:ChIJcSqcSHK9XIYRG-Ge0qrYtaU
Scott, thank you for bringing this to our attention. I will be happy to discuss your service needs with you. I can be reached directly at 830-606-8571. Thank you, Spencer Brandt.
1654695174
1
Attempts to book service: - Call #1: rang 20+ times no answer. - Call #2: rang 10+ times, answered...but immediately hung up. - Online portal: no option to book service beyond unneeded services. - Online chat: bot-driven and very slow, unhelpful response. After 10 minutes, was told a service advisor would call to schedule appointment. - Advisor: 24 hours later......no call. Too bad, as I was considering selling my Escape and buying a Jeep. But.. Day #2 attempt to book service: - Call #1: rang 20+ times again - no answer. - Call #2: called Service Dir. directly - transferred straight to vm. - Call #3: called Asst. Service Dir. directly - transferred straight to vm. - Call #4: called another local Ford Service Dept. Call personally answered in 2 rings; transferred to live Service Advisor; and booked appt within 5 minutes.
1654816452
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNPam9MUU9nEAE!2m1!1s0x0:0xa5b5d8aad29ee11b!3m1!1s2@1:CIHM0ogKEICAgICOjoLQOg%7CCgwIxP2JlQYQsLaSiwE%7C?hl=en-US
J M
google
https://www.google.com/maps/place/?q=place_id:ChIJcSqcSHK9XIYRG-Ge0qrYtaU
1
My wife waited 3hrs for an oil change very disappointed!
1653657553
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR5bDRyQlBREAE!2m1!1s0x0:0xa5b5d8aad29ee11b!3m1!1s2@1:CIHM0ogKEICAgIDyl4rBPQ%7CCgwI15LYggYQ2JDipgE%7C?hl=en-US
Kathy Buck
google
https://www.google.com/maps/place/?q=place_id:ChIJcSqcSHK9XIYRG-Ge0qrYtaU
5
It took less time than they expected to complete the job.
1654551232
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNPeXZidlJnEAE!2m1!1s0x0:0xa5b5d8aad29ee11b!3m1!1s2@1:CIHM0ogKEICAgICOyvbvRg%7CCgsIwOX5lAYQ6Iu7Ww%7C?hl=en-US
Darlene Drewry
google
https://www.google.com/maps/place/?q=place_id:ChIJcSqcSHK9XIYRG-Ge0qrYtaU
5
I've never experienced faster and more compassionate service that I received when the vehicle had a broken door latch that prevented the door from staying closed. We were out of town and they took the car and within 3 hours had the repairs completed and had us back on our way!! I can't tell you how much I appreciate the way we were treated. Thank you!!
1654720265
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChRDSUhNMG9nS0VJQ0FnSUNPNXJoRRAB!2m1!1s0x0:0xa5b5d8aad29ee11b!3m1!1s2@1:CIHM0ogKEICAgICO5rhE%7CCgwIiY6ElQYQkJz58wE%7C?hl=en-US
Whitney Castillo
google
https://www.google.com/maps/place/?q=place_id:ChIJcSqcSHK9XIYRG-Ge0qrYtaU
Hi Whitney, thank you for letting us know about your concerns. I am very interested to hear about what happened and would like to speak with you about it. I can be reached at 830-606-8011. Regards, Spencer Brandt
1654797675
2
Not impressed with customer service all around from all people in service department. Just be prepared to be treated like your inconveniencing Bluebonnet ford service department. Wish I wouldve had a better experience after spending $600 on my car thats only a 2019.
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