Oh, no! Marquisha, I sincerely apologize for this poor performance on our part. We were overwhelmed with high volume customer traffic so early in the season, but that is no excuse to leave you feeling disappointed. Especially for your first visit and first Google review. Please contact me at the shop with details so I can school my team on how to be more effective in the future. Christina
1646664842
1
I was so excited about buying my first plant and even more excited to check out a local store nearby my house however the lack of customer service I received during my visit was poor and I will not be back.
Thanks for the feedback, Pat. We'll strive to get our cashiers up to speed quicker. Appreciate your honesty.
1659264686
3
Not a lot of help at first and they were not busy but finally a young man helped us and he was extremely helpful, the young lady at the cashier, not so much
So sorry Fearma! It sounds like the cashier didn't know they were from the discount table. Well be happy to refund the difference- just bring your receipt back.
1663282751
3
Nice selection but was over charged for 2 plants. They were supposedly 50% off 5.99, but was charged 7.99 for each. Label was still on the plant not sure what happened
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.