Our company wanted to start producing merchandising roughly 18 months ago and chose this local company to handle it. Local is better, right? Unfortunately, that doesn't seem to be the case. We usually send interns to pick up the orders the marketing manager places but recently we have been informed by one intern that he had very negative experience during one pickup earlier this year that he wasn't sure was worth mentioning. Our intern watched 3 men (2 who turned out to be the owner and one of the sales managers) screaming at and berating an employee in broad daylight. He said he stayed in his vehicle until they left but heard quite clearly the entire conversation and was stunned by some of the terrible things being said. He heard one of the management scream "you should just quit" at the employee until the employee did just that. He said it seemed they were trying to create a hostile work environment purposefully. This conversation opened up further red flags in our department with other employees who had been to Huge Brands (Spilt Ink). An assistant cited seeing beer cans out in the open of the display room at 9AM and the dirtiness of some of the display samples, many mentioned the constant rotation of different receptionists all year with varying degrees of long wait times as they tried to navigate the system, the fact almost never were new interns asked to verify the order number which this could eventually cause a security breech within our own company or cause wrongly picked up merchandise, our marketing manager also made mention that the sales agent seemed perpetually hungover as did his superior. It's sad our interns didn't think we would care about this kind of thing especially when it goes against the core values of our business that we would not want to work with another company that doesn't truly value it's employees or that will not treat them with respect or at the very least, with a fair professionality. I'd hate to see what is happening behind closed doors but we will not work with abusive management period. It suffices to say we have removed our account from their worklog and moved on to another company.
Stop reading the reviews and just go. High quality, fast turn-around. Honest people with great pricing. Been going to them since at least 2011. Seriously, what more do you want?
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