We are sorry that your experience at Heidi's GrowHaus did not quite match your expectations. We will make it more clear on the website that orders placed online require 24 hour lead time, and are only available Monday Friday. Your card was authorized for your order however, never charged as the order was cancelled. we hope to be of further service to you in the future!
1632343272
1
Terrible service. Didn't have plants I paid for and would not refund my money. Do not shop here
Hello, Vicki - our consultation fee ensures that our professionals are paid for the time they spend creating a design for our clients. We are also glad to give a free estimate, but it will not be a design plan that is yours to keep - just a rough verbal estimate of what it would cost to implement the plan you envision. Please call us if that type of estimate would meet your needs!
1563379354
1
Disappointed they charge an $80 consult fee. Many others give free estimates.
We are very sorry you had an unpleasant experience at GrowHaus and that we did not provide the level of customer service we strive to offer. We hope for the opportunity to service you better in the future.
1594070305
1
I came trying to find a very specific plant, after talking to several employees who had no idea what I was talking about one helpful employee called over the manager on duty. After trying to tell me what I was searching for was something else entirely and rolling her eyes at me I left. Prices of a specialty nursery with the service of lawn king.
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