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Sparkletts
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Sparkletts reviews
Information about Sparkletts
3,69
100 reviews
The opinions come from external websites
Last update: 11.10.2022
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See example1651695744
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQyeU5pbXdnRRAB!2m1!1s0x0:0xdfeee9a117757895!3m1!1s2@1:CIHM0ogKEICAgID2yNimwgE%7CCgsIgMHLkwYQgPrZNg%7C?hl=en-US
Juan Martinez-Moreno
google
https://www.google.com/maps/place/?q=place_id:ChIJ3UQFMfzDyIARlXh1F6Hp7t8
Hi Juan, Thank you for providing your feedback. We apologize for any inconvenience this may have caused, and we would love the opportunity to assist with this matter. To better assist you, can you please message us the phone number and address associated with your account to the following email: [email protected]? We look forward to hearing from you. Primo Water
1651698438
1
TL;DR = DO NOT USE THIS COMPANY, THEY'LL KEEP CHARGING YOU AFTER YOU LEAVE!!! We stopped using Sparkletts last year after they left us with 2 months without any water delivery in the height of the summer. After being told that our account was closed, they kept sending us paper invoices with charges for printing out the very same paper invoices and have continued to do so. After reaching out to their customer service on several occasions, and being told that a supervisor only has the authority to stop this from continuing, and that they would have to call us back when said supervisor is available. Now, after two weeks of no return calls (again twice), we received, yet again, another bill from them charging us for printing out the bill. Our company now must file a report with the Better Business Bureau as we feel there is no other recourse for such terrible handling of services. I strongly urge anyone to get their residential or commercial water services elsewhere, with a company that won't keep charging you after they've left you without water during the hot Las Vegas Summers.
1596480740
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ4ejlxMkp3EAE!2m1!1s0x0:0xdfeee9a117757895!3m1!1s2@1:CIHM0ogKEICAgID8z9q2Jw%7CCgwI5Lmh-QUQ4PXlrAE%7C?hl=en-US
LisaD Griffin
google
https://www.google.com/maps/place/?q=place_id:ChIJ3UQFMfzDyIARlXh1F6Hp7t8
Hi Ruby, Thank you for providing your feedback. We apologize for any inconvenience this may have caused and, we would love the opportunity to assist with this matter. To better assist you, can you please message us the phone number and address associated with your account to the following email: [email protected]? We look forward to hearing from you. Best Regards, José R.
1596494761
1
Upper management for DS Services/Sparkletts Water really needs to shut the doors and everybody goes and does something else. When a company shows such lack of concern for both customer and the front line employees then close up shop. My first delivery was scheduled for today 8-10 am. The driver was supposed to call early and then bring my cooler and water. He is NO CALL NO SHOW. Over 2 hours on hold trying to reach customer service this morning to get the scoop on the missing delivery. NO RESPONSE Called Sales and again they answered immediately. I was transferred to Customer Service and again no answer. Called Sales and asked to speak to Cancelation. They also were Johnny on the Spot to answer and all full of false scripted empathy. My information will be forwarded to...... I read the glowing reviews for this company and had a good feeling that they would take good care of my yummy water supply. Instead Ill draw another glass of Las Vegas tap water and GOOGLE search to decide on who else can maybe get me something to drink that does not reek of bleach and gasoline. Im very disappointed in Sparkletts.
1590694655
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURjN0xTWnpRRRAB!2m1!1s0x0:0xdfeee9a117757895!3m1!1s2@1:CIHM0ogKEICAgIDc7LSZzQE%7CCgwI_6XA9gUQoPSR3QE%7C?hl=en-US
Andrea Brogger
google
https://www.google.com/maps/place/?q=place_id:ChIJ3UQFMfzDyIARlXh1F6Hp7t8
5
Great service and consistent. Yes. Its more expensive than going and filling your bottles but its lower cost than other delivery services with far better service with a super easy online order update system.
1659130890
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1d1pDc0dREAE!2m1!1s0x0:0xdfeee9a117757895!3m1!1s2@1:CIHM0ogKEICAgICuwZCsGQ%7CCgwIiqiRlwYQ8ITYjgE%7C?hl=en-US
Jenn Doerr
google
https://www.google.com/maps/place/?q=place_id:ChIJ3UQFMfzDyIARlXh1F6Hp7t8
Thanks for watering us with love Jenn! We appreciate the compliment, and we're so happy to hear about your positive experience.
1659375616
5
Love Mark! Hes really sweet, helps us a lot and is a great driver! Couldnt ask for anyone better!
1654042467
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNPMkxLTzZnRRAB!2m1!1s0x0:0xdfeee9a117757895!3m1!1s2@1:CIHM0ogKEICAgICO2LKO6gE%7CCgwI497alAYQgP7x8AE%7C?hl=en-US
Cha Chala
google
https://www.google.com/maps/place/?q=place_id:ChIJ3UQFMfzDyIARlXh1F6Hp7t8
Hello Cha, Thank you for taking the time to provide us your feedback, as your feedback is extremely valuable to us. We sincerely apologize for the inconvenience we have caused you. Please send us an email at [email protected]. so we can further assist you Samantha J.
1654117944
1
Still trying to get a hold of somebody to deliver Water Quick to Bill for money but slow to respond or confirm and delivery should have read the Reviews before setting up service
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