Sadik, Sorry to hear you feel this way. School Lane Apts takes all feedback very seriously. Please contact our office so we can better understand why you feel this way 302-738-9222 or feel free to email us at [email protected]
One star is for the good location and room cleanliness/maintenance. The property management is a joke that only worth 0 star. They ate their own words for many times (Eg. Let you buy & install the blinds at your own cost, and one month later they suddenly said they will install it for you with no charge). Moreover, they calculated the moving in/moving out water usage their own way, which would cost you extra money. In addition, the property agent is definitely the worst I have ever met. She made mistakes all the time. For example, she accused us for throwing cigarette on the ground without any reason and evidence. After knowing the truth, she did not show any apologies to us, not mentioning about messing up our utility bill. The worst thing is, she sent parts of my deposit to other person when I moved out, which should have been all sent to me. That fault may lead to serious privacy and security problem. When arguing about this issue of principle, she did not show any understand and respect to us, nor did she correct her fault. So, if you want to find a place with a good location, please make sure that property does not have such a ridiculous management and mean staff.
Quiet apartment complex, great property manager always helpful, always responsive and quick to get help when problems arise. The location is awesome because there is a UD bus stop at the complex.
M O'Neal, Thank you for the positive feedback and we thank you for taking the time to share your experience!
1601487721
4
They keep the place nice and neat. A lot of tenants are students (and they are pretty good). I think they are a little on the steep side for pricing, but overall nice.
Before you move in, do a research on the property manager!
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