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Michelangelohotel
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Michelangelohotel reviews
Information about Michelangelohotel
4,48
100 reviews
The opinions come from external websites
Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQyeF9TdWxRRRAB!2m1!1s0x0:0x6ade4f32cf5db614!3m1!1s2@1:CIHM0ogKEICAgID2x_SulQE%7CCgwIgoXJlAYQ-ISP-wI%7C?hl=en-US
Indiegrind86
google
https://www.google.com/maps/place/?q=place_id:ChIJb2q-m_hYwokRFLZdzzJP3mo
We appreciate you taking the time to share with us your feedback, Indiegrind86. We're disappointed your time with us was anything less than perfect. We care deeply about the comfort and satisfaction of our guests so we regret that our features and amenities didn't meet your expectations. Thank you again for sharing your concerns. We'll be sure to address this with the appropriate members of our team so that we may improve moving forward. We do hope you give us another opportunity to share a more enjoyable experience with you soon.
1653748591
1
The coffee that they have the audacity to charge for, tastes like someone gargled 2 day old coffee and spit it into a cup. Not worth the money to stay here. Beautifully decorated, but terrible amenities. Very disappointing. The air conditioning went out after the first night, and they mentioned nothing about parking validation.
1651381509
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMyajdpU0x3EAE!2m1!1s0x0:0x6ade4f32cf5db614!3m1!1s2@1:CIHM0ogKEICAgIC2j7iSLw%7CCgsIhaq4kwYQsKiFBg%7C?hl=en-US
Pankaj Dubai
google
https://www.google.com/maps/place/?q=place_id:ChIJb2q-m_hYwokRFLZdzzJP3mo
Thank you for the feedback, Pankaj. While it's great you enjoyed your time with us, we regret that our accommodations didn't meet your expectations. We hold ourselves to a higher standard so we'll be sure to discuss your feedback with our team moving forward. We look forward to hosting you again soon for a more positive experience.
1651505176
3
For stays i always feel the room should be soundproof, all lights from different places in room should not be there (like TV indicator, coffee machine indicator etc), airy room (openable windows), noiseless AC. I need not mention cleanliness. The Michelangelo We checked in after a long trip from Austin to New York and then from JFK to Hotel, we were tired and thirsty, when we reached the room we did not have any water in the room! We asked the front desk to send water which they initially refused and when i agreed to pay then they sent it! Their services were all down, no room service, no in room dining, no mini fridge, no coffee machine, no water! Then later when we were preparing to sleep we switched on the AC and suddenly felt we were in a factory! It was so noisy! The bed and mattress was comfortable, bathrooms were very nice. Hotel as such is a old property but well maintained. They might have just re opened to give them a benefit of doubt as painting was going on in the corridor outside our room! Basically they should not have started taking bookings before becoming full service. Located near Times Square hence a good location. Finally next day i was able to speak to the manager, he offered to not charge for one night. But who is to make these guys understand that we did not come to New York as tourist to get one night refund from them and what about rest of the nights? the air conditioner was still noisy, we still could not sleep, due to which we could not do all the things which we planned as we used to be tired in the day! Just by offering refund does not compensate for the bad experience we go through.
1652815514
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQyc2FfdTR3RRAB!2m1!1s0x0:0x6ade4f32cf5db614!3m1!1s2@1:CIHM0ogKEICAgID2sa_u4wE%7CCgwImu2PlAYQqJGQwAI%7C?hl=en-US
Mary Jane Hurley
google
https://www.google.com/maps/place/?q=place_id:ChIJb2q-m_hYwokRFLZdzzJP3mo
Thanks for sharing the excellent review with us, Mary! We're so glad that you had an exceptional experience at Michelangelo Hotel New York from beginning to end. It's wonderful to know that our staff treated you so well and made you feel welcome throughout the entirety of your time with us. We look forward to welcoming you back again soon! Thank you again for taking the time to leave your feedback!
1652918971
5
The staff at Michelangelo is exceptional! Rooms and hotel are clean and well maintained. Great location as well.
1657756800
http://www.priceline.com/r/?channel=meta&product=hotel&theme=reviews&refid=PLGOOGLEHARV&refclickid=HARV_42808&hotel_id=42808
Shelly
google
https://www.google.com/maps/place/?q=place_id:ChIJb2q-m_hYwokRFLZdzzJP3mo
5
Positive: Unbelievable hotel! Swanky with huge rooms. IÂd stay here every single time.
1651557312
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyd0pqUElBEAE!2m1!1s0x0:0x6ade4f32cf5db614!3m1!1s2@1:CIHM0ogKEICAgID2wJjPIA%7CCgsIwIfDkwYQwL-oOA%7C?hl=en-US
Pankaj Bafna
google
https://www.google.com/maps/place/?q=place_id:ChIJb2q-m_hYwokRFLZdzzJP3mo
We appreciate the feedback, Pankaj. While we're happy you appreciated our comfortable rooms and prime location, it's unfortunate our amenities and services, and noise levels didn't meet your expectations. We regret your challenges and inconvenience so we'll address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
1651758166
3
For stays i always feel the room should be soundproof, all lights from different places in room should not be there (like TV indicator, coffee machine indicator etc), airy room (openable windows), noiseless AC. I need not mention cleanliness. The Michelangelo We checked in after a long trip from Austin to New York and then from JFK to Hotel, we were tired and thirsty, when we reached the room we did not have any water in the room! We asked the front desk to send water which they initially refused and when i agreed to pay then they sent it! Their services were all down, no room service, no in room dining, no mini fridge, no coffee machine, no water! Then later when we were preparing to sleep we switched on the AC and suddenly felt we were in a factory! It was so noisy! The bed and mattress was comfortable, bathrooms were very nice. Hotel as such is a old property but well maintained. They might have just re opened to give them a benefit of doubt as painting was going on in the corridor outside our room! Basically they should not have started taking bookings before becoming full service. Located near Times Square hence a good location. Finally next day i was able to speak to the manager, he offered to not charge for one night. But who is to make these guys understand that we did not come to New York as tourist to get one night refund from them and what about rest of the nights? the air conditioner was still noisy, we still could not sleep, due to which we could not do all the things which we planned as we used to be tired in the day! Just by offering refund does not compensate for the bad experience we go through.
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