Hey Theresa, I understand and agree wholly that your experience with us was disappointing. Its not the norm, and yet, it is still unacceptable. Our door is open for you to come back in the future for us to make it right. Please accept our sincere apologies.
1510624323
2
Not happy with the Customer Service or professionalism of the staff. Went into store picked out shirts and showed them my design and paid. Since the layout was my own they asked if I would send an email with my design, sent email immediately. Asked if they could not see the image to let me know. Received no word so I assumed everything was ok. 5 days go by and I send an email asking when my order would be ready. Got a response that said never received your image, please send again. Resent image. Called to confirm it was received. They said it was being worked on and would be done the following day. Called next day for progress, their reply was that they would call by 5pm. Never received a call. I will not be going back!
THANK YOU! Were happy to be a part of Granite Baptists Apparel. Well pass the good word along to Brian Sr.
1553276622
5
I went in to set up a last minute store on Monday and it was ready by Friday! Awesome service so far! Brian is so helpful and responsive, they really do care about their customers! Thanks Brain!
So happy we had a great past experience with you David! Sorry it took 5 years to reply though, we must have been in the weeds
1652455457
5
Great work at a great price and always going above your expectations in craftsmanship embroidery work is the best i have ever had done on many jobs i have had them do for me.
I had 19 jerseys made for my football team and we could not have been happier with the result. The staff was quick with their responses and with production. We will definitely be coming back. I highly recommend propst and sons to anyone.
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